Human Relations / Edition 4

by Marie Dalton, Dawn G Hoyle, Marie W Watts

Overview

This contemporary text will connect you with current human relations issues and will prepare you to put theory into action confidently to get the results you want. Authors Dalton, Hoyle, and Watts use a unique approach that gives you the opportunity to experience and analyze firsthand the contemporary issues of human relations in the twenty-first century. By weaving their varied professional backgrounds and knowledge into every chapter, they provide the insight and awareness that comes only from experience. Based on the sound content and research of the previous edition, HUMAN RELATIONS, 4th aims to deliver a dynamic and real-world perspective to human relations.

Product Details

ISBN-13:	9780538731089
Publisher:	Cengage Learning
Publication date:	01/19/2010
Series:	Available Titles CourseMate
Pages:	576
Product dimensions:	7.90(w) x 9.90(h) x 0.90(d)
Lexile:	1170L (what's this?)

Table of Contents

Part 1: Focusing on You. 1. Human Relations: The Key to Personal and Career Success. 2. Handling Emotions in the Workplace: Strategies for Success. 3. Motivation: Maximizing Productivity. 4. Communication: The Essential Skill. Part 2: Focusing on Others. 5. Ethics at Work: Your Attitude and Responsibilities. 6. Effective Decision Making: Your Competitive Advantage. 7. Groups and Teams: Working Well With Others. 8. Conflict Management: Techniques for Resolution. 9. Leadership: What Makes an Effective Leader? 10. Appreciating Power: Positioning and Politics. Part 3: Career Development. 11. Intercultural Competence: A 21st Century Imperative. 12. Workplace Etiquette: Rules for Behavior. 13. Organizational Savvy: Structure, Culture, and Climate. 14. Career Advancement Strategies. 15. Setting Goals: Steps to Success. Part 4: Work and Life. 16. Change: A Constant in an Inconstant World. 17. Employee Rights: Working Toward Mutual Respect. 18. Maintaining Work and Life Balance: The Key to a Healthy Lifestyle.

Editorial Reviews

Dalton (San Jacinto College), Hoyle (NASA), and Watts (a consultant) draw from their various professional backgrounds and experiences in order to introduce current human relations issues and theory. The book covers basics like teamwork, communication, diversity, and problem solving. Specific chapters address topics like motivation, group dynamics, labor unions, goal setting, leadership, power, change, ethics, substance abuse, and employee rights. They spotlight the impact of technology, the Internet, and globalization. Annotation c. Book News, Inc., Portland, OR (booknews.com)

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