How To Say It for First-Time Managers: Winning Words and Strategies for Earning Your Team's Confidence

by Jack Griffin

Overview

An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff.

From the author of How to Say It(r) at Work, a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include:

• Building leadership vocabulary

• Establishing ground rules

• Projecting credibility

• Avoiding day-one mistakes

• Handling crises and criticism

• Motivating and inspiring

• Making meetings work

Product Details

ISBN-13:	9780735204478
Publisher:	Penguin Publishing Group
Publication date:	04/06/2010
Pages:	256
Sales rank:	493,711
Product dimensions:	7.30(w) x 9.10(h) x 0.70(d)
Age Range:	18 Years

About the Author

Jack Griffin is the author of How to Say It at Work and How to Say It for First-Time Managers. He is a communications expert and consultant to small businesses, entrepreneurs, cultural institutions, and publishers.