How to be an Even Better Manager: A Complete A-Z of Proven Techniques and Essential Skills

How to be an Even Better Manager: A Complete A-Z of Proven Techniques and Essential Skills

by Michael Armstrong
How to be an Even Better Manager: A Complete A-Z of Proven Techniques and Essential Skills

How to be an Even Better Manager: A Complete A-Z of Proven Techniques and Essential Skills

by Michael Armstrong

Paperback(11th ed.)

$19.99 
  • SHIP THIS ITEM
    Qualifies for Free Shipping
    Choose Expedited Shipping at checkout for delivery by Thursday, April 4
  • PICK UP IN STORE
    Check Availability at Nearby Stores

Related collections and offers


Overview

Don't just be a good manager... be an even better one.

For current and aspiring managers alike, this bestselling handbook from expert author Michael Armstrong provides a whistle-stop tour of the skills and techniques you need to succeed. With a focus on practical application, you will be guided through four crucial areas of management:
-Managing people
-Management activities and processes
-Management personal skills
-Business and financial skills

How to be an Even Better Manager has sold over 170,000 copies worldwide and been translated into 17 languages. Fully revised and updated, this 11th edition covers all the skills an excellent manager needs, and now includes brand new case studies to ensure you will be equipped for the modern world of management. From resolving conflict and boosting your confidence to engaging your team and improving their performance, with this trusted and popular guide you won't just be good - you'll be an even better manager.


Product Details

ISBN-13: 9781789668322
Publisher: Kogan Page, Ltd.
Publication date: 02/23/2021
Edition description: 11th ed.
Pages: 304
Sales rank: 767,706
Product dimensions: 5.20(w) x 8.27(h) x 0.79(d)

About the Author

Michael Armstrong is the UK's bestselling author of Human Resource Management books including Armstrong's Handbook of Human Resource Management Practice and several other titles published by Kogan Page. With over a million copies sold, his books have been translated into twenty-one languages. He is managing partner of E-Reward as well as an independent management consultant. Prior to this he was a chief examiner of the Chartered Institute of Personnel and Development (CIPD) and an HR director of a publishing company.

Table of Contents

** Chapter - 01: How to be a better manager; * Section - ONE: Managing people; ** Chapter - 02: How to motivate and engage people; ** Chapter - 03: How to be a better leader; ** Chapter - 04: How to manage performance; ** Chapter - 05: How to handle difficult situations with people; ** Chapter - 06: How to develop people; * Section - TWO: Management skills; ** Chapter - 07: How to control; ** Chapter - 08: How to coordinate; ** Chapter - 09: How to delegate; ** Chapter - 10: How to make things happen; ** Chapter - 11: How to manage your boss; ** Chapter - 12: How to manage change; ** Chapter - 13: How to manage conflict; ** Chapter - 14: How to manage a crisis; ** Chapter - 15: How to manage projects; ** Chapter - 16: How to manage time; ** Chapter - 17: How to persuade; ** Chapter - 18: How to negotiate; ** Chapter - 19: How to run a meeting; ** Chapter - 20: How to organise; ** Chapter - 21: How to plan and prioritise; ** Chapter - 22: How to deal with office politics; * Section - THREE: Personal skills; ** Chapter - 23: How to get on; ** Chapter - 24: How to solve problems and make decisions; ** Chapter - 25: How to innovate; ** Chapter - 26: How to conduct a selection interview; ** Chapter - 27: How to be interviewed for a job; ** Chapter - 28: How to listen; ** Chapter - 29: How to make effective presentations; ** Chapter - 30: How to write reports; ** Chapter - 31: How to be strategic; ** Chapter - 32: How to think clearly; ** Chapter - 33: How to recover from setbacks; ** Chapter - 34: How things go wrong and how to put them right; * Section - FOUR: Business and financial management; ** Chapter - 35: How to be business-like; ** Chapter - 36: How to make a business case; ** Chapter - 37: How to budget; ** Chapter - 38: How to cut costs

From the B&N Reads Blog

Customer Reviews