Table of Contents
PART I. Services, Virtualization, Handhelds, and Clouds
Chapter 1. The Imperative: IT Integration
Chapter 2. The Merger: Enterprise Business and IT Management
Chapter 3. The Bridge: Service Management
Chapter 4. The Buzz: Handhelds in the Workplace
Chapter 5. The Hard Part: Clouds
PART II. Service Management
Chapter 6. The Infrastructure: ITIL and Service Management
Chapter 7. The Superstructure: Service Management Architecture
PART III. Enterprise Integration
Chapter 8. The Harder They Fall: Integration in the Enterprise
Chapter 9. The Contenders: Enterprise Integration Architectural Patterns
PART IV. Virtualization
Chapter 10. Not in Kansas: Virtualization Challenges
Chapter 11. Splendid Isolation: Virtual Architecture Patterns
PART V. Clouds
Chapter 12. Slipping the Surly Bonds: Cloud Architecture Patterns
Chapter 13. Tricky Business: Cloud Integration Patterns
Chapter 14. Fish nor Fowl: Mixed Architectures
Chapter 15. Conclusion