Hire Smart and Keep 'Em: How to Interview Strategically Using POINT
One of the most important jobs of any manager is hiring the right people. Even in organizations with a human resources department, the final hiring decision often falls on a manager who has never been trained in effectively assessing a candidate's character or skill set. Additionally, the interview process itself is fraught with legal pitfalls, making this seemingly simple task one that could become costly and problematic if mishandled. This book teaches the critical techniques for selecting the right person for the job and the strategies that eliminate expensive hiring mistakes. Hire Smart and Keep 'Em: How to Interview Strategically Using POINT lays out a proven method—the POINT process—for recruiting and retaining high quality employees. A renowned business coach, Joan C. Curtis illustrates how interviews can be strategically conducted, demonstrates how illegal interview situations can be avoided, and explains how the latest technology can be implemented to make the whole process go smoothly.
1111523888
Hire Smart and Keep 'Em: How to Interview Strategically Using POINT
One of the most important jobs of any manager is hiring the right people. Even in organizations with a human resources department, the final hiring decision often falls on a manager who has never been trained in effectively assessing a candidate's character or skill set. Additionally, the interview process itself is fraught with legal pitfalls, making this seemingly simple task one that could become costly and problematic if mishandled. This book teaches the critical techniques for selecting the right person for the job and the strategies that eliminate expensive hiring mistakes. Hire Smart and Keep 'Em: How to Interview Strategically Using POINT lays out a proven method—the POINT process—for recruiting and retaining high quality employees. A renowned business coach, Joan C. Curtis illustrates how interviews can be strategically conducted, demonstrates how illegal interview situations can be avoided, and explains how the latest technology can be implemented to make the whole process go smoothly.
41.49 In Stock
Hire Smart and Keep 'Em: How to Interview Strategically Using POINT

Hire Smart and Keep 'Em: How to Interview Strategically Using POINT

by Joan C. Curtis
Hire Smart and Keep 'Em: How to Interview Strategically Using POINT

Hire Smart and Keep 'Em: How to Interview Strategically Using POINT

by Joan C. Curtis

eBook

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Overview

One of the most important jobs of any manager is hiring the right people. Even in organizations with a human resources department, the final hiring decision often falls on a manager who has never been trained in effectively assessing a candidate's character or skill set. Additionally, the interview process itself is fraught with legal pitfalls, making this seemingly simple task one that could become costly and problematic if mishandled. This book teaches the critical techniques for selecting the right person for the job and the strategies that eliminate expensive hiring mistakes. Hire Smart and Keep 'Em: How to Interview Strategically Using POINT lays out a proven method—the POINT process—for recruiting and retaining high quality employees. A renowned business coach, Joan C. Curtis illustrates how interviews can be strategically conducted, demonstrates how illegal interview situations can be avoided, and explains how the latest technology can be implemented to make the whole process go smoothly.

Product Details

ISBN-13: 9781440802874
Publisher: ABC-CLIO, Incorporated
Publication date: 07/19/2012
Sold by: Barnes & Noble
Format: eBook
Pages: 188
File size: 701 KB

About the Author

Joan C. Curtis, EdD, is CEO and communications consultant for Total Communications Coach, a Georgia-based firm.

Table of Contents

Foreword Patsy Hammett ix

Introduction xi

1 What Do You Know about Interviewing? 1

2 Recruiting: Finding the Right People to Apply 13

3 Using Behavior-Based Interviewing 32

4 The Power of Team Interviews 47

5 Keeping the Interview Legal 62

6 How to Create Trust in the Interview 78

7 Listen with Intentionality 91

8 Prominent Intentional Listening Skills: Probe, Paraphrase, and Flipside 106

9 Less Prominent Intentional Listening Skills: Summary, Reality Test, and Reflection 118

10 Testing the Effectiveness of the Interview: Deciding Whom to Hire 132

11 Sticky Situations in an Interview 149

12 Hire Smart and Keep 'Em: Retaining Your Best Hires 159

Appendix A Answers to Practice Exercises 165

Appendix B Action Verbs 169

Appendix C Interviewer's Guide 175

Notes 179

Index 183

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