Healthcare Systems Ergonomics and Patient Safety 2011: Proceedings on the International Conference on Healthcare Systems Ergonomics and Patient Safety (HEPS 2011), Oviedo, Spain, June 22-24, 2011

by Sara Albolino (Editor), Sebastiano Bagnara (Editor), Tommaso Bellandi (Editor), Javier Llaneza (Editor), Gustavo Rosal-Lopez (Editor)

Overview

The vision of HEPS is represented by the bridge connecting the past and future of healthcare services, as well as ergonomists and clinicians, patients and providers. Previous HEPS conferences (Florence 2005 and Strasbourg 2008) successfully contributed to highlight and develop the contribution of ergonomics to patient safety, thanks to the participation of researchers, practitioners and patient advocates.

The third HEPS conference held in Oviedo, Spain from 22-24 June, 2011 was jointly organized by IEA, AEE and SIE and focused on the challenges healthcare ergonomics faces in designing healthcare services as the co-product of the interaction between clinicians and patients. HEPS 2011 deals in particular with specific tracks dedicated to patient centred design of biomedical devices, intelligent information systems and clinical pathways for the acute and chronic conditions.

Oviedo has shown to be an enchanting venue to host HEPS. Its convivial atmosphere has favoured the interactions between ergonomists, clinicians and patients. The scientific contributions and the patient stories successfully intertwined in the plenary and interactive sessions, to finally evolve in a consensus document on healthcare ergonomics and patient safety.

Product Details

ISBN-13:	9780415684132
Publisher:	Taylor & Francis
Publication date:	06/02/2011
Pages:	528
Product dimensions:	6.88(w) x 9.69(h) x (d)

About the Author

Sara Albolino, Sebastiano Bagnara, Tommaso Bellandi, Javier Llaneza, Gustavo Rosal-Lopez, Riccardo Tartaglia

Table of Contents

Foreword
Organization
Main Lectures
Patient handling interventions
People—designing competences for patient safety
Cognitive processes and clinical decision making
Naturalistic decision making and sensemaking process in the clinical teams
Human error in clinical pathways
Healthcare ergonomics litigations
Communicating the healthcare experience
Designing the healthcare experience
Inside stories: The patient’s experience
Designing patients’ participation
Designing competences for patient safety
Elder people and safety
System reliability and patient safety
Resilience engineering for patient safety
Simulation for training
Healthcare quality and ergonomics
Care in hospital, ambulatory settings, long-term care and at home
Organizational culture/climate and patient safety
Error analysis methods
Organizational design of healthcare systems
Clinical risk management and medical performances
Homecare and safety
Evidence based design
Wayfinding and layout
Healthcare architecture and organization
Safety by design
Information technology and learning reporting systems
Design for usability for surgical and medical devices
Healthcare information technology, such as electronic health record, computerized provider order entry, bar coding medication administration
Human-computer interaction and usability
Maintenance of biomedical devices and patient safety
New services and tools for patient safety
Medication errors
Infection control
Risks in OR, ICU and ER
Errors in radiology and laboratory
Patient falls
Methods for benchmarking of the best practices
Occupational stress
Patient handling ergonomics and muscleskeletal disorders
Occupational injuries and accidents
Epidemiological approaches
Miscellaneous