Table of Contents
Foreword 6
Preface 7
Contributors 8
Design Process Map 10
Principles
Human Centered 14
Empathy 20
Codesign 24
Social Determinants 28
Creative Mindset 34
Questioning 36
Visualizing 40
Prototyping 46
Storytelling 52
Methods
Design Workshop 58
Brainstorming 62
Interview 64
Photo Journal 68
Persona 72
Role-Playing 76
Role Cards 78
Storyboard 80
Journey Map 92
Project Board 96
Data Visualization 98
Occupancy Survey 106
Spatial Data Mapping 112
Case Studies
Prescription Drug Packaging 120
Pharmacy Redesign 122
Surgical Procedure Trays 124
Foley Catheter Kit 126
Hospital Garments 128
Hospital Hacks 130
Wearable Diagnostics 132
iBreastExam 134
Newborn Phototherapy 138
Behavioral Health 140
Digital Therapeutics 142
Digital Health Record 144
Clinical Trial Design 146
Informed Consent 150
Visual Health History 154
Shared Decision-Making 158
Personalized Asthma Care 162
Smoke-Free Homes 168
Puberty Education 170
Demand for Chlorhexidine 172
Emergency Department Signage 176
Exam Room 180
Labor and Delivery Unit 182
Cholera Treatment Center 188
Sensory Arts Garden 192
Learn More
Health Design Lab 198
Medical Futures Lab 202
Health Design Curriculum 204
3D Printing 210
Designing Medical Devices 214
Resources 216
Further Reading 218
Acknowledgments 219
Index 220