"Listening is what the world needs more of. Deep listening transforms and enriches all our relationships and work. It is also at the core of effective coaching. Coaches and clients alike can learn to deepen their listening and overall communication skills with Dakin-Neal’s holistic Head, Heart, and Hands approach. I appreciate how the author weaves both her professional and personal experiences and insights into the book. It has an accessible feel and it’s easy to 'listen' to the author. This book offers great support and guidance for being the best listener you can be!" Lynda Monk, Writing for Wellness coach; author and director of the International Association for Journal Writing
"I've been coaching for over twenty years and was blown away by this much needed book. As coaches and therapists, we study and practice listening, but never have I encountered a resource that focuses solely and so effectively on how to do so with fresh ears and a truly unbiased perspective. This book is a must-read whether you are just starting out in the field and want to avoid the pitfalls so many of us encounter, or you've been at it for thirty years and need to heighten and deepen your awareness to ensure you haven't inadvertently started 'phoning it in.'" - Rahti Gorfien, PCC, ACCG, CSS, Creative Calling Coaching, LLC
