HBR Guide to Being a Great Boss

by Harvard Business Review

Overview

Are you a good boss—or a great one?

Good bosses can handle the day-to-day work of running a team. Great bosses go beyond that, finding ways to help employees become better versions of themselves as people and professionals. But as a manager, how do you reach that next level?

The HBR Guide to Being a Great Boss contains practical tips and advice to help you become a more well-rounded leader, one who sparks creativity, engagement, collaboration, and growth in your team. You'll learn how to:

• Magnify your people's strengths
• Create a welcoming, inclusive culture
• Communicate effectively—and regularly—with your team
• Challenge your people to grow beyond their current limits
• Recognize and reward good work
• Establish yourself as a trustworthy leader and colleague

Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Product Details

ISBN-13:	9781647822347
Publisher:	Harvard Business Review Press
Publication date:	01/18/2022
Series:	HBR Guide Series
Pages:	272
Sales rank:	663,344
Product dimensions:	5.00(w) x 8.90(h) x 0.50(d)

About the Author

Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, 12 international licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organizations more effectively and to make a positive impact.

You can find HBR at: hbr.org
Twitter: @HarvardBiz
LinkedIn: linkedin.com/company/harvard-business-review
Facebook: @HBR
Instagram: @harvard_business_review
YouTube: youtube.com/user/harvardbusinessreview

Table of Contents

Section 1 What Being a Great Boss Means

1 What Great Managers Do 3

Make the most of what makes your employees unique. Marcus Buckingham

2 Managing Authenticity: The Paradox of Great Leadership 27

"Be yourself" looks different for everyone. Rob Goffee Gareth Jones

3 Are You a Good Boss-or a Great One? 31

The best managers never stop improving themselves. Linda A. Hill Kent Lineback

Section 2 Build Trust and Listen

4 Do You Really Trust Your Team? 51

And do they really trust you? Amy Jen Su

5 Open Up to Your Team-Without Oversharing 63

Be emotionally intelligent about being transparent. Liz Fosslien Mollie West Duffy

6 High-Performing Teams Need Psychological Safety 69

Here's how to create it. Laura Delizonna

7 How to Handle a Disagreement on Your Team 77

Don't manage-mediate. Jeanne Brett Stephen B. Goldberg

8 What Great Listeners Actually Do 87

Four things-and they're all essential. Jack Zenger Joseph Folkman

Section 3 Give Feedback and Motivate

9 Give Your Team More-Effective Positive Feedback 97

Your employees can't thrive without it. Christine Porath

10 The Right Way to Hold People Accountable 105

It's about delivering on commitments, not shaming anyone. Peter Bregman

11 You Can't Be a Great Manager If You're Not a Good Coach 111

Understand what drives your team. Monique Valcour

12 Four Reasons Good Employees Lose Their Motivation 117

Strategies to get people back on track. Richard E. Clark Bror Saxberg

13 Get Honest, Productive Feedback 125

Bosses need it, too. Jennifer Porter

Section 4 Manage Everyone Effectively

14 How to Retain and Engage Your B Players 133

Don't overlook the deep value they provide. Liz Kislik

15 Managing Your Star Employee 139

Think carefully about their development, autonomy, and workload. Rebecca Knight

16 Helping an Underperformer 147

Make a concrete plan of action-together. Amy Gallo

17 How to Manage Someone You Don't Like 153

Tips for taking your feelings out of the equation. Amy Gallo

Section 5 Help All Employees Thrive

18 Get Over Your Fear of Talking About Diversity 161

If you want your team to stand up for inclusion, you need to stand up too. Daisy Auger-Dominguez

19 How the Best Bosses Interrupt Bias on Their Teams 167

Steps you can take to make a difference today. Joan C. Williams Sky Mihaylo

20 Managing a Hybrid Workforce 181

Keep things equitable no matter how, when, or where people work. Rebecca Knight

21 Build Trust on Your Cross-Cultural Team 189

Set clear norms and stick to them. Andy Molinsky Ernest Gundling

Section 6 Build Resiliency and Support Mental Health

22 Your Employees Want to Feel the Purpose in Their Jobs 197

And making that happen is yours. Dan Cable

23 Help Your Team Bounce Back from Failure 205

Feel the disappointment, then look toward the future. Amy Gallo

24 Managing an Employee Who's Having a Personal Crisis 211

Be empathetic and compassionate while also being professional. Carolyn O'Hara

25 Reduce the Stigma of Mental Health at Work 219

Create a more empathetic culture. Diana O'Brien Jen Fisher

26 Make Work Less Stressful and More Engaging 225

It's easier said than done-but you can do it. Natalia Peart

Index