Hard-Won Wisdom: True Stories from the Management Trenches

by Jathan Janove

Overview

This book will help you become proactive in learning how to avoid the disastrous scenarios befalling companies every day.

For managers, even simple requests or basic expectations can quickly spiral out of control.

Seasoned HR expert and employment attorney Jathan Janove helps you anticipate and head off trouble so you don’t get blindsided by people problems.

Drawing on years spent untangling tricky situations and fixing mishaps, Hard-Won Wisdom chronicles 46 eye-opening, jaw-dropping stories that show you how to:

• Defuse angry employees
• Discipline without inviting legal action
• Hire the best person for the job
• Manage high-maintenance people
• Make airtight promotion decisions
• Give timely feedback
• Avoid the penalties of lost trust
• Protect against harassment and discrimination suits

Janove’s long experience in employment law, executive coaching, and management make for some compelling stories. The specific, actionable advice in Hard-Won Wisdom provides is sure to help anyone who wants to avoid career-derailing conflict.

Product Details

ISBN-13:	9780814437773
Publisher:	AMACOM
Publication date:	11/15/2016
Pages:	240
Product dimensions:	6.00(w) x 8.90(h) x 0.70(d)
Age Range:	18 Years

About the Author

JATHAN JANOVE, J.D. is principal of Janove Organization Solutions. A contributor to HR Magazine and a popular management blogger, he has 25 years' experience litigating workplace relationships and is author of Managing to Stay Out of Court.

Table of Contents

Preface xiii

1 Employee Engagement 1

2 Employee Selection 39

3 Performance Management 63

4 Discipline & Discharge 97

5 Harrassment & Bullying 135

6 Conflict Resolution 163

7 Stopping Problems Before They Start 189

Index 215

Editorial Reviews

…refreshingly free of motivational platitudes and vague advice and instead imparts practical wisdom to managers and HR professionals through unforgettable stories of living, breathing—and highly flawed—people.” —HR Magazine

"...imparts practical wisdom to managers and HR professionals through unforgettable stories of living, breathing—and highly flawed—people." —HR Magazine

"People problems and problem people are obstacles on productivity’s path...Janove covers employee engagement, performance management, harassment/bullying and stopping problems before they start." —Jim Pawlak, Biz Books

"Anyone newly entering into a management responsibility will benefit from this book, and gain its wisdom the easier way. Not only will expensive mistakes be avoided, but postive growth and energy will result from Janove's teachings." —Utah Bar Journal

From the Publisher