Hard Conversations Unpacked: The Whos, the Whens, and the What-Ifs / Edition 1

Hard Conversations Unpacked: The Whos, the Whens, and the What-Ifs / Edition 1

by Jennifer B. Abrams
ISBN-10:
1506302904
ISBN-13:
9781506302904
Pub. Date:
02/05/2016
Publisher:
SAGE Publications
ISBN-10:
1506302904
ISBN-13:
9781506302904
Pub. Date:
02/05/2016
Publisher:
SAGE Publications
Hard Conversations Unpacked: The Whos, the Whens, and the What-Ifs / Edition 1

Hard Conversations Unpacked: The Whos, the Whens, and the What-Ifs / Edition 1

by Jennifer B. Abrams
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Overview

Learn to speak up for what really matters

In Having Hard Conversations, Jennifer Abrams showed educators how to confront colleagues about work-related issues through a planned, interactive, and personal approach. In this sequel, readers move deeper into preparing for those conversations while building expectations for meaningful outcomes. Emphasizing what needs to happen before, during, and after hard conversations, this resource explores


• What humane, growth-producing, and “other-centered” conversations sound like
• How to recognize and account for culture, gender, and generational filters
• How to spot and work with organizational dynamics that could influence discussions
• How to conduct hard conversations with supervisors



Product Details

ISBN-13: 9781506302904
Publisher: SAGE Publications
Publication date: 02/05/2016
Edition description: New Edition
Pages: 112
Sales rank: 119,613
Product dimensions: 8.40(w) x 10.80(h) x 0.40(d)

About the Author

Consulting Description

Jennifer Abrams is an international educational and communications consultant for public and private schools, hospitals, universities and non-profits. She trains and coaches teachers, administrators, nurses, hospital personnel and others on successful instructional practices, new employee support, supervision and evaluation, generational savvy, having hard conversations and effective collaboration skills.

In Palo Alto USD (Palo Alto, CA), Abrams led professional development sessions and provided new teacher and supervisor trainings at both the elementary and secondary level. From 2000-2011, she was lead coach for the Palo Alto-Mountain View-Los Altos-Saratoga-Los Gatos Consortium’s Beginning Teacher Support and Assessment Program.

In her educational consulting work, she has presented at annual conferences such as Learning Forward, ASCD, NASSP, and the New Teacher Center Annual Symposium, as well as at the Teachers’ and Principals’ Centers for International School Leadership. Her communications consulting in the health care sector includes training and coaching work at the Community Hospital of the Monterey Peninsula and Stanford Hospitals.

Her publications include Having Hard Conversations, published by Corwin Press in 2009, the chapter “Habits of Mind for the School Savvy Leader” in Art Costa’s and Bena Kallick’s book Learning and Leading with Habits of Mind: 16 Essential Characteristics for Success, and contributions to the book Mentors in the Making: Developing New Leaders for New Teachers published by Teachers College Press. Her most recent book with co-author Valerie Von Frank, Generational Savvy: How to be Effective with Educators of All Generations, was published by Corwin Press in 2013.

She considers herself a “voice coach,” helping others learn how to best use their voices, be it in a group, in front of a classroom, coaching a colleague, in a supervisory role and most recently in writing for the stage, as she does as a Board Member of the National New Play Network. Abrams holds a Master’s degree in Education from Stanford University and a Bachelor’s degree in English from Tufts University.

Watch clips of Abrams' interview with NPR's Claudio Sanchez, from the ASCD Master Class Leadership Series

Table of Contents

Foreword by Douglas Fisher and Nancy Frey
Preface
Acknowledgments
About the Author
Chapter 1. Is This Really a Hard Conversation or Something Else?
Chapter 2. Clarity, Clarity, Clarity
Chapter 3. Being Other-Focused: Planning the Hard Conversation
Chapter 4. Organizational Politics, Working With Supervisors or Groups, and Hard Conversations
Chapter 5. Scripting a Humane, Growth-Producing Conversation
Chapter 6. What If They Say . . . ? Possible Responses
Chapter 7. How to Be a Better Recipient of Feedback
Conclusion
Resource: Inspirational Quotes for Having Hard Conversations
References and Suggested Readings
Index
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