Hacking Digital: Best Practices to Implement and Accelerate Your Business Transformation

by Michael Wade, Didier Bonnet, Nikolaus Obwegeser, Tomoko Yokoi

Overview

Improve your business performance through digital transformation

Digital transformation has become commonplace across public and private sector organizations, and yet most struggle to achieve tangible results from it. Many make avoidable mistakes or fall into simple traps along the way. Written by a team of global digital transformation thought leaders, Hacking Digital provides practical advice and information that you need to successfully transform your organization.

Hacking Digital is organized into six easy-to-follow sections:

• Initiating Your Digital Transformation
• Setting Up the Right Organizational Dynamics
• Working with the Outside World
• Creating Value in New Ways
• Leading People and Organizations
• Anchoring and Sustaining Performance

How do you create a sense of urgency? How do you set up digital governance? How do you create successful digital offerings? How do you manage the relationship between digital transformation and IT? How do you scale digital initiatives?

Hacking Digital answers these and many other questions you need to transform your organization and seize a competitive edge for years to come. www.hackingdigital.org

Product Details

ISBN-13:	9781264269624
Publisher:	McGraw Hill LLC
Publication date:	10/25/2021
Pages:	336
Sales rank:	1,136,282
Product dimensions:	5.90(w) x 9.10(h) x 1.40(d)

About the Author

Michael Wade is Professor of Innovation and Strategy at the International Institute for Management Development (IMD) and directs the institution’s Global Center for Digital Business Transformation, a research group focused on digital disruption and transformation. His academic research has appeared in Harvard Business Review, MIT Sloan Management Review, Strategic Management Journal, and MIS Quarterly. He has written multiple books and article on digital transformation.

Didier Bonnet is Professor of Strategy and Digital Transformation at IMD, and EVP of Global Digital Transformation at Capgemini Invent. Didier’s research has been published by Harvard Business Review, MIT Sloan Management Review, R&D Management, and Business Strategy Review, and he has been interviewed by Financial Times, Forbes, and other top publications about digital transformation.

Tomoko Yokoi is a researcher and writer at IMD’s Global Center for Digital Business Transformation. Yokoi spent 20 years as a senior executive in B2B and B2C industries ranging from industrial technologies and healthcare to enterprise software and educational services.

Nikolaus Obwegeser is a research fellow at the Global Center for Digital Business Transformation at IMD. His work has been published in MIT Sloan Management Review, Technovation, and Information Systems Management.

Table of Contents

Introduction ix

Part 1 Hacking the First Steps Initiating Your Digital Transformation

1 Creating a Clear and Powerful Transformation Objective 3

2 Building Urgency When Your Business is Doing Well 9

3 Aligning the Top Team to Drive Transformation Success 17

4 Building Organizational Momentum and Engagement 25

5 Taking an Inventory of Existing Digital Initiatives 33

6 Funding Your Digital Transformation Program 41

Part 2 Hacking the Internal Organization Setting Up the Right Organizational Dynamics

7 How to Get Your Board Onboard 53

8 Choosing the Right Digital Governance Model 61

9 How to Make Digital and it Work Together 71

10 Accelerating Digital Using Agile Methods 77

11 Building and Managing Technology Infrastructure 85

Part 3 Hacking The External Environment Working with the Outside World

12 Building Hyperawareness Into Your Organization 97

13 Managing Partnerships and Ecosystems 105

14 Investing in Startups 113

15 Implementing Open Innovation Effectively 119

16 Managing Digital Transformation Responsibly and Sustainably 127

Part 4 Hacking the Business Model Transition Creating Value in New Ways

17 Moving From Product-Centricity to Services and Solutions 137

18 Convincing Customers to Pay for Digital Services 143

19 Competing Against or Working with Digital Platforms 153

20 Building a Balanced Portfolio of Digital Initiatives 163

Part 5 Hacking Digital Transformation Leadership Leading People and Organizations

21 The Characteristics of Agile Digital Leadership 177

22 How Digital Leaders can Establish and Maintain Credibility 187

23 Making the CDO Role a Success 195

24 How Best to Develop Digital Skills within Your Organization 201

25 Working Across Silos 209

Part 6 Hacking Digital Momentum Anchoring and Sustaining Performance

26 Setting Up a Pipeline of Digital Initiatives 217

27 Scaling Digital Initiatives 223

28 Measuring the Performance of Digital Initiatives 233

29 Staying on Top of New Technologies 243

30 How to Leverage Digital for Organizational Resilience 251

Conclusion 259

Acknowledgments 269

Notes 271

Index 297