Guide to Preparing the Corporate Quality Manual

by Bernard Froman

Overview

Utilizes advanced concepts, guidelines and requirements from the latest ISO 9000 and 10000 series of standards, as well as other models, including TQM (Total Quality Managment). The text shows how to define a policy and explain it clearly. It offers procedures for developing a quality manual, to be used by personnel performing quality-related functions and for external auditors and customers.

Product Details

ISBN-13:	9781000145960
Publisher:	CRC Press
Publication date:	11/25/2020
Series:	Quality and Reliability
Sold by:	Barnes & Noble
Format:	eBook
Pages:	232
File size:	12 MB
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About the Author

Bernard Froman

Table of Contents

General principles: the concepts of quality management and quality assurance; the quality manual within the series of quality systems documents; principles for writing a quality manual. Contents of a quality manual: introductory pages and annexed documents; top management responsibilities; the quality system; document control; quality planning; quality in design; quality in purchasing; production (or process) quality; control of noncomformities; quality evaluation; quality costs; training; quality improvement.

Editorial Reviews

Offers a more detailed look at an aspect of quality management that more general works discuss as one of several babies in the bath. Suggests to corporate managers how to define a quality policy and explain it clearly and efficiently. After explaining the basic principles, focuses on specific contents of the manual, such as introduction and annexed documents, top management's responsibilities, planning, design, purchasing, evaluation, costs, training, and improvement. Translated from the 1995 second edition of "Le Maneul Qualit<'e>: Outil Stat<'e>gique d'une D<'e>marche Qualit<'e>", published by AFNOR in Paris. Annotation c. by Book News, Inc., Portland, Or.

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