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eBook
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Overview
Learn how to increase brand awareness and reach customers through all Google properties!
Google+ is a unique social network; in fact, it may not be a social network at all. But however you label it, Google+ can give your brand a tremendous advantage, and this friendly guide shows you how to get in on the action. Learn just what Google+ is (and isn't) and how to connect with new and existing customers throughout the Google community!
- Meet Google+ see what it offers marketers and test-drive its tools
- Jump in set up your profile, learn Google+ etiquette, and find people to circle
- Develop your strategy target your audience with SEO, create your page and target it with Circles, and build a search strategy
- Start hanging out start a Hangout to video-chat with customers, have a focus group, or share ideas
- Add ads create effective Google social ads that engage visitors and drive traffic to your page
- It's all about relationships learn how to use Google+ for CRM and integrate your existing CRM strategy into Google Apps
- Know the score measure Google+ activity with Google Analytics and test your Google+ ad campaign
- The app side evaluate whether your brand would benefit from a custom Google+ app
Open the book and find:
- What your profile should (and shouldn't) include
- Innovative ways to use Hangouts
- Secrets of building relationships
- How Google+ works with your existing social media strategy
- Suggestions for a strong Google+ ad campaign
- Ways to maximize the +1 button
- Tips on growing your audience
- Good Google+ business practices
Learn to:
- Create your account and set up your brand profile
- Use Circles, craft targeted messages, and build relationships with Hangouts
- Discover content and the value of the +1 button
- Launch a product or promote an event with Google+
Product Details
ISBN-13: | 9781118381434 |
---|---|
Publisher: | Wiley |
Publication date: | 10/26/2012 |
Sold by: | JOHN WILEY & SONS |
Format: | eBook |
Pages: | 336 |
File size: | 18 MB |
Note: | This product may take a few minutes to download. |
About the Author
Table of Contents
Introduction
About This Book 2
Conventions Used in This Book 3
Foolish Assumptions 3
How This Book is Organized 4
Part I: Seeing How Google+ Benefits Marketers 4
Part II: Fishing Where the Fish Are 4
Part III: Going from Fisher to Fish-Farmer 4
Part IV: Taking Google+ Further 4
Part V: The Part of Tens 5
Icons Used in This Book 5
Where to Go From Here 5
Part I Seeing How Google+ Benefits Marketers 7
Chapter 1 A Marketer's Overview 9
Appreciating the Typical Google+ Audience 10
Becoming a Member of the Google+ Community 11
Discovering Google+ Tools 13
User profiles 14
Circles 15
Google+ Pages 16
Google+ Events 17
Google+ Hangouts 18
Search 19
Photos (and videos) 20
Games 21
Building Social on Top of Google 21
Seeing people as the new SEO 21
Making Google+ a path, not a destination 21
Knowing when to post on which network 22
Getting and Measuring Solid Results 23
Chapter 2 Getting Started with Google+ 25
Accounting You In 25
Setting up your profile 26
You don't have a Google account 26
You have a Google account but haven't joined Google+ 30
Going Around in Circles and Privacy 31
Finding people to circle 32
Targeting your updates 37
Navigating the Interface 40
Accessing the news feed 40
Organizing your circles 40
Adjusting your volume 42
Playing Nice: Basic Etiquette 43
Seeing how notifications work 43
Avoiding spam 44
Dealing with trolls 44
Chapter 3 Discovering the "Plus" in Google+ 47
Optimizing Your Profile 47
Adjusting your profile for search 48
Setting your privacy settings 51
Building Your Network 53
Optimizing Your Content Around People 54
Getting into Google+ Pages 56
Finding Google+ Pages 57
Adding Google+ Pages to circles 58
Hanging Out 59
Joining a Hangout 59
Starting a Hangout 61
Exploring Google+ Search 62
Finding people 62
Finding content 63
Participating in the conversation 65
Chapter 4 Embracing the "Google" in Google+ 67
Exploring the Google Bar 67
Posting Outside of plus.google.com 69
Integrating with Google Products 72
Exploring Google+'s relationship with search 74
Building relationships via Contacts and Gmail 75
Improving employee collaboration with Google Apps 77
Pairing YouTube and Google+ 79
Playing with advertising 79
Part II Fishing Where the Fish Are 83
Chapter 5 Outlining Your Strategy and Your Audience 85
Strategizing for Social Media 85
Adding Google+ to Your Social Media Strategy 86
Looking it smack in the Facebook 87
Flying in the face of Twitter 91
Digging into Your Google+ Toolbox 94
Social media management systems 95
Social media analytics solutions 96
Luring Your Existing Audience to Google 99
Targeting your audience through SEO 99
Cross-promoting from outside channels 100
Chapter 6 Building Your Google+ Page Presence and Profile 103
Building It So They Will Come 103
Setting up your page 105
Getting to your page 109
Playing with Layout 111
Posting to your page 113
Choosing a design 115
Managing the settings 117
Getting People into Your Page 119
Adding people and pages to circles 120
Targeting posts to individuals, circles, and e-mail addresses 122
Building your audience with other tools 122
Chapter 7 Building a Search Strategy 125
Showing How Google+ Can Affect Google Search 125
Reaping the effect of engagement 129
Harnessing the power of +1 134
Google Search Plus Your World 137
Optimizing your profile for search 140
Optimizing your posts for search 140
Formatting your website for Google Search Plus Your World 142
Chapter 8 Focusing on Real People and Relationships 145
Winning Friends and Influencing Profiles 145
Caring genuinely about people 146
Showing interest in people 149
Seizing Opportunity 149
Searching for service 149
Finding your hidden talent 151
Opening the Covers 152
Promoting your company from within 152
Becoming the news 154
Chapter 9 Utilizing Hangouts to Share Your Brand 157
Exploring Google+ Hangouts 157
Starting your first Google+ Hangout 159
Looking deeper into the value of Hangouts 161
Getting to know your customers 163
Building a Marketing Strategy for Hangouts 165
Educating others - the panel 166
Meeting others - participatory Hangouts 167
Broadcasting to your audience - performing live Hangouts 169
Learning Hangouts Through Tips and Examples 172
Broadcasting a Black Eyed Peas concert 172
Enlightening through the Dalai Lama and Desmond Tutu 173
Meeting fans with Hangouts 174
Building a nation with President Obama 176
Making things with Make.com 177
Chocolate tasting with your customers 178
Part III Going from Fisher to Fish-Farmer 181
Chapter 10 Advertising with Social Ads 183
Looking to Google Social Ads 184
Creating Google social ads 186
Linking your Google+ Page to your ads 188
Linking your Google+ Page to your website 189
Linking between your Google+ Page and your website 193
Creating an Effective Google+ Ad Campaign Strategy 195
Using ads to engage your viewers 195
Thinking socially with ads 196
Chapter 11 Building Relationships Through Google CRM 199
Seeing Google+ As a Giant CRM Tool 199
Building and tracking relationships through Google+, Google Contacts, and Gmail 200
Learning the different pieces of Google+ CRM 201
Working with Google Contacts - adding, editing, and merging your contacts 210
Integrating Your CRM Strategy into Google Apps Using Google+ 214
Using Google+ for Google Apps Effectively 215
Turning virtual connections into real-life events 215
Turning internal conversations into external sales 217
Chapter 12 Building Website Authority 219
Bringing Identity to Your Website Through Google+ 219
Using your Google+ Page to identify your website 221
Using your website to identify your Google+ Page 222
Building Authority Along with Identity 226
Using brand identity on your website 226
Identifying associated Google+ profiles and pages through your website 227
Bringing Attention to Your Search Results 228
Using author tags to bring out your employees 229
Using page Badges to grow your audience 233
Using Webmaster Tools for optimization 233
Testing your microdata with the Rich Snippets Testing Tool 235
Increasing page ranking through social SEO 237
Part IV Taking Google+ Further 239
Chapter 13 Measuring Google+ Activity 241
Using Google Analytics to Measure Google+ Activity 241
Figuring out traffic from social signals 242
Tracking + 1s 246
Studying conversions 247
Getting notified 249
Listening to your audience 251
Learning the Effect of Your Posts 252
Understanding ripples 252
Measuring manually 255
Chapter 14 Building Apps on Google+ 257
Thinking Socially - Integrating Social Design into Your Website or App 257
Designing around social interaction 258
Bringing the conversation to your site 259
Using Google+ Features to Build Your Site or App 262
Retrieving people and connections 264
Publishing and sharing to Google+ 266
Building branded layers on top of Google+ Hangouts 267
Part V The Part of Tens 269
Chapter 15 Ten Ways to Add Value to Your Website Using Google+ 271
Integrating +1 Buttons 271
Adding Share Buttons 272
Implementing a Google+ Page Badge 273
Adding Author Tags 275
Linking Your Website to Your Google+ Page 275
Optimizing for Search 276
Building Around People 276
Designing Around Social Connections 277
Launching Hangouts 278
Tracking Growth with Google Analytics 278
Chapter 16 Ten Good Google+ Business Practices 281
Separating Fans into Audiences (+Intel) 281
Allowing People to Taste Your Brand (+Cadbury UK) 283
Hanging Out with Your Fans (+Kaskade) 284
Getting to Know Your Customers (+Michael Dell and +Dell) 285
Performing for Fans (Black Eyed Peas and +Will.i.am) 286
Discovering Planets (+Venus Transit) 286
Learning Together (+Scott Jarvie) 287
Engaging Community (+Chris Pirillo) 288
Getting to Know Fans (+Jeri Ryan) 289
Embracing Google+ (+H&M) 290
Chapter 17 Ten Rules for Small-Business Success with Google+ 293
Business Starts with People! 293
Google+ Pages - Your Secret Weapon in Search 294
Give Your Website Authority 295
People Are the New SEO 295
Developers! Developers! Developers! 296
Bring Home the Bacon 297
"Hang out" with Customers 298
Know Your Audience 299
Build Your Audience 300
Sell! Sell! Sell! 301
Index 303