Globalization and Human Resource Management in the Airline Industry / Edition 2

by Jack Eaton

Overview

Globalization is a pervasive feature of recent industrial and commercial developments, not least in the airline business with concomitant effects on human resource management. This book focuses on the organization and human resource changes that have taken place in the international airline industry in recent years. It provides an extensive analysis of airline organization and external relations, airline organization and internal relations, changes in industrial relations and human resource management and also, the integration of human resource management and other management functions. The authoritative second edition of an already established work that covers both theory and practice, this book will be of great interest to managers in all areas of the airline industry, as well as to students of air transport and personnel/human resource management.

Product Details

ISBN-13:	9780754612865
Publisher:	Taylor & Francis
Publication date:	04/28/2001
Series:	Ashgate Studies in Aviation Economics and Management
Edition description:	REV
Pages:	168
Product dimensions:	6.12(w) x 9.19(h) x (d)

About the Author

Jack Eaton is a lecturer and also program director of the MBA at the University of Wales, Aberystwyth, UK. He is the author of Comparative Employment Relations (Polity) and co-author of Professional Issues in Software Engineering (Taylor & Francis).

Table of Contents

Contents: External Relations: Relations with customers; Relations with the state and human resource management in airlines; Relations with investors, suppliers, the general public and competitors and human resource management; Airline organization and external relations. Internal Relations: Theory of airline organization; Elements of airline organization. Industrial Relations and Human Resource Management: Industrial relations. Human Resource Management and Other Management Functions: Airline production management and human resource management; Finance and human resource management; Personnel management; Bibliography; Index.

Editorial Reviews

This text for students and airline managers discusses the organizational and human resource management changes that have taken place in the international airline industry during the last decade. Eaton (business, U. of Wales, Aberystwyth) posits that "the primary impetus for human resource management springs from the perceived need among airline managers for their business to be market-driven, rather than operations-driven" (from the preface). His analysis includes a theory of airline organization and covers industrial relations and production, finance, and personnel management. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Booknews

'It is possible to open it at any page and find an interesting insight to the world of airline management - and mismanagement.' Aerospace Professional 'This is an impressively researched, well written book based on an excellent industry analysis.' The Journal of Industrial Relations '...many important developments relating in particular to industrial relations and cost-competitive strategies are extensively explored, while a number of important insights are made...this book makes for interesting reading, providing coverage of a myriad of macro- and micro-level factors and their general impact on people management strategies and business strategy, and would be a useful source of material for those with professional and research interests.' Industrial Relations Journal '... the book makes an interesting read...' Journal of Services Research

From the Publisher