Table of Contents
Part 1 Before Conflict-What is Conflict and What is Zero?
1 My Life of Conflict 3
2 What is Conflict? 19
3 How Most People Do Conflict 35
4 How to Become a Relational Leader 47
5 Your Relational Blueprint 57
6 Your Scared Animal 71
7 The Price Tag of Avoiding Conflict 85
Part 2 During Conflict-How to Get to Zero
8 How to Resolve Your inner Conflict 107
9 How to Be With Your Triggers During Conflict 125
10 How to Be With Their Triggers During Conflict 143
11 How to Listen During and After Conflict 157
12 How to Speak During and After Conflict 175
Part 3 Do's & Don'ts of Conflict-How to Stay at Zero
13 The Five Most Common Fights and How to Face Them 197
14 The Ten Roadblocks to Reconnection and What to Do Instead 219
15 The Twelve Agreements to Ease Conflict 239
16 How to Resolve Value Differences 251
17 If You Can't Get to Zero 267
Conclusion 289
Acknowledgments 293
More Resources 301
References 305