Publishers Weekly
06/13/2022
“Too often, we just put up with difficult people,” admonishes Gallo (The HBR Guide to Dealing with Conflict), a contributing editor at Harvard Business Review, in this empowering guide to handling interpersonal conflict at work. Gallo cites data showing that people are spending more and more time at work, and suggests workers ought to be putting effort into their relationships there. To help readers do so, she organizes her guidance around eight workplace archetypes—the insecure boss, the passive-aggressive peer, the political operator, the know-it-all, etc.—and offers advice for working with each of them, along with self-reflection questions and scripts. When dealing with “the pessimist,” for example, one can try saying “I wonder what another way of seeing this might be,” and for the “insecure boss,” starting sentences with “we” is a good call. For “the political operator” who sees everyone as competition, meanwhile, one can try to offer help or ask for advice: both disarm them. Her guiding principle—in times of conflict it’s best to focus on being “the adult in the room”—is well conveyed, and the strategies she shares land as realistic. This practical and empathetic guide to taking the high road is worth a look for workers lost in conflict. (Sept.)
From the Publisher
"a brilliant, easy-to-read book on how to deal with any type of colleague who may cross your path. Using research, plus interviews and her own personal experiences, Gallo has written a book that is to the point, practical and encouraging." — Institute of Leadership and Management Edge magazine
"Getting Along by Amy Gallo is an indispensable guide to navigating your toughest relationships at work—and building interpersonal resilience in the process." — SHRM (Society of Human Resource Management)
Named one of The Best Leadership Books of 2022 by LeadershipNow.com
"[Amy Gallo] has a long record of writing accessibly about workplace dynamics. Dealing with tormentors and other tricky colleagues is hard, but for each of the character types, Gallo sets out step-by-step tactics. Most of all, she encourages us to understand the underlying issues before we react to problem colleagues" — Financial Times
"The bottom line is that Getting Along can give you confidence to try to improve tough relationships at work (including ones where you might be part of the problem.)" — Charter (charterworks.com)
Named a Top Voice in Gender Equity by LinkedIn
Advance Praise for Getting Along:
"We all go to work with a relationship résumé that shapes how we feel about ourselves, how we trust, how we communicate, and how we manage conflict. Getting Along offers a clear guide to navigating the murky waters of relationships at work." — Esther Perel, psychotherapist; New York Times bestselling author; host, Where Should We Begin? and How's Work? podcasts
"Amy Gallo is that rare combination of a first-class thinker and a wonderful writer. Getting Along tells us how to work well, even with that jerk we wish would get another job. Highly recommend." — Daniel Goleman, bestselling author, Emotional Intelligence and Social Intelligence
"Getting Along is both practical and wise. And Amy Gallo is exactly the person you want by your side for the next step of your professional journey." — Amy C. Edmondson, Novartis Professor of Leadership and Management, Harvard Business School; author, The Fearless Organization
"An accessible, actionable book about how to navigate your toughest collaborations—and turn them into some of your most rewarding work relationships." — Adam Grant, #1 New York Times bestselling author, Think Again; host, TED WorkLife podcast
"A must-have for everyone in the workforce. Amy Gallo's handbook is a treasure chest of practical, evidence-based tips. I will be referring to and recommending this essential guide for years to come!" — Dolly Chugh, author, The Person You Mean to Be and A More Just Future
"If you've ever lost sleep over a relationship at work, this book is for you. Amy Gallo has written a research-backed guide filled with relatable stories to help you turn the most complicated interactions into something to learn from." — Linda A. Hill, Wallace Brett Donham Professor of Business Administration, Harvard Business School; coauthor, Collective Genius and Being the Boss
"In this wise and deeply researched book, Amy Gallo has presented a powerful and actionable framework for dealing with difficult coworkers. No matter your situation, better working relationships start here." — Daniel H. Pink, #1 New York Times bestselling author, The Power of Regret, WHEN, and DRIVE
