Generalist Social Work Practice: A Worktext

Generalist Social Work Practice: A Worktext

Generalist Social Work Practice: A Worktext

Generalist Social Work Practice: A Worktext

Paperback(12th ed.)

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Overview

Charles Zastrow - a leader in the field for over forty years - combines the key components of traditional and contemporary approaches to teaching social work practice into one comprehensive volume in the twelfth edition of this classic text.

Generalist Social Work Practice presents the knowledge, values, and skills needed for entry-level social work practice with individuals, groups, families, organizations, and communities. The text describes a variety of approaches to social work practice including assessment, intervention, and evaluation. A large number of skill building exercises are included so that readers can practice applying theoretical concepts. This book provides the theoretical and practical knowledge needed for students to become change agents.

Product Details

ISBN-13: 9780190093426
Publisher: Oxford University Press
Publication date: 01/13/2021
Edition description: 12th ed.
Pages: 440
Product dimensions: 9.90(w) x 8.00(h) x 1.10(d)

About the Author

Charles H. Zastrow, Professor Emeritus in Social Work, University of Wisconsin- Whitewater, Sarah L. Hessenauer Associate Professor in Social Work, University of Wisconsin-Whitewater

Charles H. Zastrow, LCSW, PhD, is Professor Emeritus in Social Work at the University of Wisconsin- Whitewater. He is the author or co-author of Introduction to Social Work and Social Welfare, Social Work with Groups, Social Problems: Issues and Solutions, and Understanding Human Behavior and the Social Environment. In 2018, the National Association of Social Workers awarded him the distinction of being a "Social Work Pioneer."

Sarah L. Hessenauer, LCSW, PhD, is Associate Professor in Social Work at the University of Wisconsin-Whitewater. She has worked as a practitioner and administrator in a variety of mental health and addictions agencies. She is coauthor of Social Work with Groups, and Understanding Human Behavior and the Social Environment.

Table of Contents

Preface xv

Chapter 1 Overview of Social Work Practice 1

Learning Objectives 1

The History of Social Work: A Review 1

A Definition of Social Work 3

What Is the Profession of Social Work? 4

Generalist Social Work Practice 4

Roles Performed by Social Workers 9

The Relationship Between Social Work and Social Welfare 12

A Systems Perspective 12

The Medical Model Versus the Ecological Model of Human Behavior 13

Micro, Mezzo, and Macro Levels of Practice 16

Knowledge, Skills, and Values Needed for Social Work Practice 20

Social Work Competencies 20

Text Objectives 25

Which Intervention Strategies Should Social Workers Learn? 26

Summary 28

Exercises 29

Chapter 2 Surviving and Enjoying Social Work 31

Learning Objectives 31

Students' Common Concerns 31

Burnout, Stress, and Stress Management 39

Enjoying Social Work and Your Life 52

Summary 55

Exercises 56

Chapter 3 Social Work Values 57

Learning Objectives 57

Ethical Dilemmas in Social Work 57

Value Dilemmas in Social Work 58

Knowledge and Values 60

Value Dilemmas of Clients and Social Workers 62

Respect for the Dignity and Uniqueness of Individuals 65

The Client's Right to Self-Determination 68

Confidentiality 70

Other Resources 84

Summary 84

Exercises 86

Chapter 4 Assessment 89

Learning Objectives 89

Components of an Assessment 89

The Strengths Perspective 91

Sources of Information 95

Knowledge Used in Making an Assessment 99

Environmental Systems Emphasis 101

Attending to Bio-Psycho-Social and Cultural Components in Assessment 103

Guides for Assessing Problem Systems 105

Summary 111

Exercises 112

Chapter 5 Social Work with Individuals: Interviewing 115

Learning Objectives 115

Three Types of Social Work Interviews 115

Opening the First Interview 117

Closing an Interview 119

Questioning 121

Being Aware of Microaggressions 125

The Place of the Interview 126

Note-Taking 126

Safety Guidelines for Social Workers 127

Audio and Video Recording 133

Video Recording for Training Purposes 133

Summary 134

Exercises 135

Chapter 6 Social Work with Individuals: Problem-Solving and Intervening 137

Learning Objectives 137

Working with Clients from the Social Worker's Perspective 137

Clients' Reactions to Having a Personal Problem 139

Working with a Social Worker from the Client's Perspective 139

Summary 160

Exercises 161

Chapter 7 Social Work with Groups: Types of Groups and Guidelines for Leading Them 167

Learning Objectives 167

Types of Groups 168

Group Development 177

Leadership Theory 181

Social Power Bases in Groups 182

Personal Goals and Group Goals 184

Group Norms 186

Conformity 187

Group Size 188

How to Start, Lead, Terminate, and Evaluate Groups 189

Conflict and Creativity 198

Strategies for Resolving Conflicts 199

Handling Disruptive Behavior 202

Co-facilitating Groups 203

Ending a Session 205

Online Groups 206

Evaluating a Group 206

Legal Safeguards for Group Facilitators 207

Summary 209

Exercises 210

Chapter 8 Social Work with Families 213

Learning Objectives 213

Working with Families 214

Diversity of Family Forms 214

Societal Functions of Families 216

Family Assessment 217

Aspects of Families for Workers to Focus On 222

Family Problems and Social Work Services 236

Summary 241

Exercises 242

Chapter 9 Social Work with Organizations 245

Learning Objectives 245

Understanding How to Work in an Organization 246

Generalist Skills for Working in Organizations 249

Supervision in Organizations 251

Culturally Effective Organizations 252

Value Orientations in Organizational Decision-Making 252

Organizations and Self-Care 254

Summary 255

Exercises 256

Chapter 10 Social Work Community Practice 259

Learning Objectives 259

Community and Community Practice 259

A Brief History of Community Practice 261

Models of Community Practice 262

Engage With and Assess Your Community 268

Force Field Analysis 269

Generalist Community Practice Skills 271

Community Assets Intervention Approach 279

Evidence-Based Interventions and Evaluations with Communities 280

Summary 280

Exercises 281

Chapter 11 Practice Evaluation and Program Evaluation 285

Learning Objectives 285

Formative Evaluation 286

Process Evaluation 286

Outcome Evaluation 287

Program Evaluation 291

Evidence-Based Practice 293

The Ethics of Evaluation 295

Summary 296

Exercises 297

Chapter 12 Social Work Practice with Diverse Individuals, Families, Groups, and Communities 303

Learning Objectives 303

Definition of Key Terms 304

Cultural Humility 306

Generalist Skills for Working with Diverse Individuals, Families, Groups, and Communities 307

Culturally Competent Problem-Solving Skills and Interventions 312

Macro Social Work Practice for Addressing Diversity 314

Summary 315

Exercises 316

Chapter 13 Spirituality and Religion in Social Work Practice 317

Learning Objectives 317

Spirituality and Religion 317

Rationale for the Use of Spirituality and Religion in Social Work Practice 319

Spiritual and Religious Assessments of Clients 320

NASW Code of Ethics and Religion 322

Spiritual and Religious Interventions with Clients 323

Social Work and Religion in Limited Partnership 325

Religion, Spirituality, Mindfulness, and Self-Care in Social Work 327

Summary 327

Exercises 328

Chapter 14 Transitions and Endings in Social Work Practice 331

Learning Objectives 331

Transitioning Clients to Another Service 331

Termination 332

Social Worker's Feelings Related to Termination 336

Termination from Organizations and Communities 337

Next Steps 339

Summary 340

Exercises 341

Appendix 343

Section 1 Rational Therapy, Cognitive-Behavioral Therapy (C8T), and Dialectical Behavioral Therapy (DBT) 343

Self-Talk Determines Our Feelings and Actions 344

Additional Aspects of Self-Talk 345

Changing Unwanted Emotions 346

Assessing and Changing Dysfunctional Behavior 349

Rational Therapy Is an Educational Process 351

Common Irrational Beliefs 353

What Really Causes Change? 354

Section 2 Behavior Therapy Founders 361

Types of Learning Processes 362

Theory of Counseling 364

Assertiveness Training 365

Behavior Rehearsal 370

Token Economies 370

In Vivo Desensitization 371

Exposure Therapy 372

Cognitive-Behavioral Modification Techniques 373

Section 3 Reality Therapy 378

Overview of Choice Theory 378

Axioms of Choice Theory 380

Section 4 Prominent Specific Intervention Techniques 386

Parental Education: Parent Effectiveness Training 386

Additional Exercises 395

Suggested Counselor's Responses to Client's Statements 396

References 399

Index 407

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