Essentials of Organizational Behavior: An Evidence-Based Approach

by Terri A. Scandura

Overview

Winner of the 2022 Textbook Excellence Award from the Textbook&Academic Authors Association (TAA)

Concise, practical, and research-based, Essentials of Organizational Behavior equips students with the necessary skills to become effective leaders and managers. Best-selling author Terri A. Scandura uses an evidence-based approach to introduce students to models proven to enhance the well-being, motivation, and productivity of people in the workplace. Experiential exercises and a variety of real-world cases and examples provide students with ample opportunity to apply OB concepts and hone their critical thinking. The Third Edition includes new "What′s #Trending in OB?" boxes on timely topics such as social media addiction and virtual work teams during the COVID-19 pandemic; new case studies on important issues such as American Airlines′ anti-discrimination protections for LGBTQ workers; and the latest research on topics such as grit and inclusive leadership.

This title is accompanied by a complete teaching and learning package.

• Digital Option / Courseware
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    Assignable video (available with SAGE Vantage) is tied to learning objectives and curated exclusively for this text to bring concepts to life. .
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    Assignable self-assessments (available with SAGE Vantage) help students understand their own management style and strengths.
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Product Details

ISBN-13:	9781544396804
Publisher:	SAGE Publications
Publication date:	12/04/2020
Sold by:	Barnes & Noble
Format:	eBook
Pages:	616
Sales rank:	226,520
File size:	9 MB

About the Author

Terri A. Scandura is currently the Warren C. Johnson Professor of Management in the Miami Herbert Business School at the University of Miami. From 2007 to 2012, she served as Dean of the Graduate School of the university. Her fields of interest include leadership, mentorship, and applied research methods. She has been a visiting scholar in Japan, Australia, Hong Kong, China, and the United Arab Emirates.

Dr. Scandura has authored or coauthored over 200 presentations, articles, and book chapters. Her research has been published in the Academy of Management Journal, the Journal of Applied Psychology, the Journal of International Business Studies, the Journal of Vocational Behavior, the Journal of Organizational Behavior, Educational and Psychological Measurement, Industrial Relations, Research in Organizational Behavior, Research in Personnel and Human Resource Management, and others.

She has presented executive education programs on leadership, mentoring, leading change, and high-performance teams to numerous organizations such as VISA International, Royal Caribbean Cruise Lines, the Young Presidents Organization, Hewlett-Packard, and Baptist Health Systems.

Dr. Scandura is a Fellow of the Society for Industrial&Organizational Psychology, the American Psychological Association, and the Southern Management Association. She is a member of the Society of Organizational Behavior and the Academy of Management. She is a past associate editor for Group&Organization Management, the Journal of International Business Studies, the Journal of Management, and Organizational Research Methods. She currently serves on editorial boards for major journals including The Leadership Quarterly, Organizational Research Methods, and Group&Organization Management.

Table of Contents

Preface
Acknowledgments
About the Author
SECTION I • INTRODUCTION
CHAPTER 1 • What Is Organizational Behavior?
What Is Organizational Behavior?
Evidence-Based Management
What Is Critical Thinking?
Outcomes in Organizational Behavior
Levels of Analysis in Organizational Behavior
How OB Research Increases Employee Performance
Plan for This Textbook
Leadership Implications: Thinking Critically
SECTION II • UNDERSTANDING INDIVIDUALS IN ORGANIZATIONS
CHAPTER 2 • Personality and Person–Environment Fit
What Is Personality?
Myers-Briggs Type Indicator
The Big Five
Personality Traits and Health Research
Other Relevant Personality Traits
Psychological Capital
Person–Environment Fit
Leadership Implications: Understanding Others
CHAPTER 3 • Emotions and Moods
Emotions and Moods at Work
Moods
Emotional Labor
Emotional Intelligence
Emotional Contagion
Leadership Implications: Mindful Coaching
CHAPTER 4 • Attitudes and Job Satisfaction
What Is an Attitude?
Job Satisfaction
Job Search Attitudes
Organizational Commitment
Perceived Organizational Support
Psychological Empowerment
Leadership Implications: Creating Meaning at Work
CHAPTER 5 • Perception, Decision-Making, and Problem-Solving
Understanding Why Perceptual Biases Exist
Employability: Self-Fulfilling Prophecies During the Application Process
Individual Decision-Making
The Rational Decision-Making Model
Prospect Theory
Intuition
Decision Traps
Creative Problem-Solving
Leadership Implications: Making Ethical Decisions
SECTION III • INFLUENCING AND MOTIVATING EMPLOYEES
CHAPTER 6 • Leadership
What Is Leadership?
Path–Goal Theory
Leader–Member Exchange
The Importance of Trust
Full-Range Leadership Development
Moral Approaches
Leadership Implications: Flexibility Matters
CHAPTER 7 • Power and Politics
The Difference Between Power and Influence
Power
Influence Strategies
Impression Management
Perceptions of Organizational Politics
Political Skill
Leadership Implications: Managing With Power
CHAPTER 8 • Motivation: Core Concepts
What Is Motivation?
Needs Theories
Goal Setting
Job Characteristics Theory
The Importance of Fairness
Expectancy Theory
The Pygmalion Effect
The Galatea Effect
The Golem Effect
Leadership Implications: Who Will Lead?
CHAPTER 9 • Motivation: Applications
Reinforcement Theory
Social Learning Theory
Intrinsic Versus Extrinsic Rewards
Self-Determination Theory
Performance Management
Problems With Performance Reviews
Feedback Seeking
Leadership Implications: Motivating With Rewards
SECTION IV • BUILDING RELATIONSHIPS
CHAPTER 10 • Group Processes and Teams
What Is a Team?
Team Purpose
Team Development
Team Effectiveness
Team Decision-Making
Team Challenges
Leadership Implications: Empowering the Team
CHAPTER 11 • Managing Conflict and Negotiation
What Is Conflict?
Conflict Resolution Styles
Team Conflict and Performance
Resolving Conflict Across Cultures
Third-Party Interventions
Negotiation
Leadership Implications: Perspective Taking
CHAPTER 12 • Organizational Communication
What Is Organizational Communication?
Barriers to Effective Communication
Communication Networks
Electronic Communication
Cross-Cultural Communication
Nonverbal Communication
Leadership Implications: The Management of Meaning
CHAPTER 13 • Diversity and Cross-Cultural Adjustments
Diversity
Generations at the Workplace
What Is Culture?
Developing Global Leaders
Culture Shock
Expatriate Adjustment
Leadership Implications: Becoming a Global Leader
SECTION V • LEADERS AS CHANGE AGENTS
CHAPTER 14 • Organizational Culture
What Is Organizational Culture?
Markets, Bureaucracies, and Clans
Strong Organizational Cultures
Socialization
Organizational Climate
Leadership Implications: Culture Change
CHAPTER 15 • Leading Change and Stress Management
Forces Driving Organizational Change
Planned Organizational Change
Resistance to Change
Leading Change
Stress in the Context of Organizational Change
What Is Stress?
Leadership Implications: Helping Employees Cope
Appendix 1: The Scientific Method in Organizational Behavior
Appendix 2: Organizational Structure
Glossary
Notes
Author Index
Subject Index

Editorial Reviews

…Great author and the book is priced right for students. This books answers a need for students to understand the leadership theme throughout all OB concepts.”

Terry A. Nelson

This book should get serious consideration for use in an organizational behavior class.”

Sam Faught

Engaging, current and practical. This text provides emerging leaders with an opportunity to connect organizational theory with actual organizations. Each chapter provides interactive application to enable students to connect the learning to their own leadership and organizations.”

Julia P. Hood

A good book for OB students of all levels of study with many activities and resources that help students master the material.”

Stephanie Maynard-Patrick

This is a great text. It covers relevant topics without being too verbose. It is also “modern” while retains critical seminal work.”

Dwight M. Hite

This text has a strong chapter on Power and Politics. Students come out of the course with a good understanding of power and the role politics plays in organizations…”

Nancy J. Hanson-Rasmussen

A focused examination of the fundamental concepts of organizational behavior.”

Christopher J. Hartwell

Good quality, concise and covers the important topics in OB today.”

William Laing

This text is based on evidence and sound research in OB with some very engaging activities to help students walk the theory into their experience with organizations. Nice price for students.”

Angela M. Balog

Cutting edge, engaging, real-time OB text. Hands down a must-have!”

Renee A. Just

Very comprehensive, evidence-based…”

Paul Axelrod

This text offers a practical research-based approach to the study of organizational behavior and provides a meaningful description of the leader’s role in the organization.”

Joel Baldomir

After many years of teaching, I am finally happy to see a text that only focuses on material that is truly useful for today’s business students. Students are interested in gaining the tools to become good managers, not a historical overview of the field. This text emphasizes material that is most current and relevant.”

Cecily Cooper

Terri Scandura’s textbook with its central focus on leadership highlights the notion that leadership is at the crux of organizational behavior and that training students to do is what we as instructors should be about. This is especially true for student-managers pursuing MBA degrees. Everything we do in class, everything we teach, every assignment and every paper should give student-managers a down-to-earth lift toward effective leadership. Scandura’s textbook addresses leadership issues and shows how theories and concepts of OB can help students in their careers.”

Robert Toronto

Finally we have a text that combines leadership and organizational behavior. Terri Scandura has done it! This approach gives leaders a strong foundation on how leaders can apply organizational behavior principles to improve performance at every level in the workplace.

Jim Bryan

The integration of a leadership perspective into each topic and the presentation of possible implications for the practice of leadership are rare and valuable contributions to the study and understanding of organizational behavior. This textbook will be useful for students not only while they are in the classroom, but as they enter (or re-enter) the contemporary and complex situational contexts of real-world organizations.”

Jody A. Worley

Scandura’s new text delivers on the promise of a concise yet substantive and evidence-based survey of Organizational Behavior.”

David Mc Calman

The Scandura text provides a rich contribution to the traditional Organizational Behavior conversation. It is well- grounded in behavioral theory and contemporary organizational research and promotes the tangible application of both.

De Nisha Mc Collum

Wonderful integration of Leadership for the OB student. Provides tools that will be useful early in the careers of our students.

Michael R. Buckley

In order to compete in today’s world, students must be knowledgeable of current events. The case studies incorporated in this text enable students to share experiences with their peers and to feel more equipped in solving real world problems.

Minerva Cruz

Scandura’s text provides a view of organizational behavior for the leader that is relevant to today’s education at both undergraduate and graduate levels. The opportunities to apply this learning are embedded in every chapter and accessible for all students.

Marie Hansen

The authors concise “plain talk style” simplifies complex concepts and research, enabling students to easily grasp contemporary issues and solutions associated with Organizational Behavior.

Jay Jacobson

Professor Scandura presents a wonderful vision for an advanced organizational behavior text. As students of organizational behavior enter the workplace, one of the major challenges they face [is] applying theory to practice. Professor Scandura’s exemplary work is a contemporary model where students can fully appreciate the science-practitioner model of organizational leadership.

Chan Hellman

Scandura’s OB text is pitched at a level that will resonate well with MBA students.

Carrie Hurst

Scandura offers a rigorous, evidence-based approach to Organizational Behavior that is presented in a straightforward, easy to read style. I think students will enjoy reading this book, and learn a lot while doing so.

Hannah R. Rothstein

Breaks the mold in management text books and management education.”

James W. Bishop

“Scandura’s new text delivers on the promise of a concise yet substantive and evidence-based survey of Organizational Behavior.”

David McCalman

The Scandura text provides a rich contribution to the traditional Organizational Behavior conversation. It is well- grounded in behavioral theory and contemporary organizational research and promotes the tangible application of both.

DeNisha McCollum