Essential Communication Skills for Nursing and Midwifery

by Philippa Sully MSc CertEd FPACert RN RM RHV RNT CCRelate, Joan Dallas MSc BEd(Hons) PgDip(TA) RGN RCNT

Overview

Effective communication skills are crucial in all aspects of nursing and midwifery practice - this book will enable readers to communicate effectively and with confidence in their professional practice. It focuses on the communication skills needed for the development of effective professional and therapeutic relationships. It is a 'how to do it' book that relates the theory of effective and ethical communication to the practice of nursing and midwifery and provides a framework for developing communication skills to meet a variety of situations.

Approx.256 pages

All the chapters have been revised in line with up-to-date literature, professional practice guidelines and research

Product Details

ISBN-13:	9780702044380
Publisher:	Elsevier Health Sciences
Publication date:	05/19/2010
Sold by:	Barnes & Noble
Format:	eBook
Pages:	256
File size:	2 MB

Table of Contents

Preface vii

Acknowledgements ix

1 Introduction 1

2 Reflecting on practice 19

3 Ensuring respect and dignity 35

4 Empathy and comfort skills 59

5 Interview and assessment skills 85

6 Assertiveness, advocacy and negotiation skills 105

7 Communicating where barriers exist 127

8 Managing difficult situations 169

9 Working in groups and teams 191

10 Teaching skills 207

Bibliography 219

Appendix 1 Glossary 223

Appendix 2 Some unconscious ego defences 229

Appendix 3 Explaining obstetric terminology in an emergency 231

Appendix 4 Examples of strategies for communication partners of people with aphasia 233

Index 235