Emotion in Organizations / Edition 2

by Stephen Fineman

Overview

This Second Edition contains key themes with all new contributors and is a completely separate work from the first. Emotion in Organization presents original work from leading scholars in the field, they engage with emotion as a qualitative phenomenon which shapes and is shaped by organizational life. Examining how emotion cannot be simply separated from thinking, judgment, decision-making and other so-called rational organizational processes, the book challenges us to build a passionate theory of organizations.

The introduction reviews the expansion of organizational emotion studies and their appeal to several social-scientific disciplines. Divided into four parts, the book reveals through stories, interview

Product Details

ISBN-13:	9780761966258
Publisher:	SAGE Publications
Publication date:	09/05/2000
Edition description:	Second Edition
Pages:	304
Product dimensions:	6.14(w) x 9.21(h) x 0.64(d)

Table of Contents

Emotional Arenas Revisited - Stephen Fineman
PART ONE: EMOTIONAL TEXTURES
Narratives of Compassion in Organizations - Peter J Frost et al
Feelings at Work - Lloyd E Sandelands and Connie J Boudens
Relational Experiences and Emotion at Work - Vincent R Waldron
Emotion Metaphors in Management - Kathleen J Krone and Jayne M Morgan
The Chinese Experience
PART TWO: APPROPRIATING AND ORGANIZING EMOTION
Commodifying the Emotionally Intelligent - Stephen Fineman
Bounded Emotionally in the Body Shop - Joanne Martin and Kathy Knopoff and Christine Beckman
Aesthetic Symbols as Emotional Clues - Varda Wasserman, Anat Rafaeli and Avi Kluger
PART THREE: WORKING WITH EMOTION
If Emotions Were Honoured - Debra E Meyerson
A Cultural Analysis
Emotional Labour and Authenticity - Blake E Ashforth and Marc A Tomiuk
Views from Service Agents
Ambivalent Feelings in Organizational Relationships - Michael G Pratt and Lorna Doucet
A Detective's Lot - Robert Jackall
Contours of Morality and Emotion in Police Work
How Children Manage Emotion at School - Gillian Bendelow and Berry Mayall
Emotions and Injustice in the Workplace - Karen P Harlos and Craig C Pinder
PART FIVE: EPILOGUE
Concluding Reflections - Stephen Fineman

Editorial Reviews

‘This is an insightful book, showing, as it does, how organizational behaviour is so often bound with and affected by different emotions. [It] offers an in-depth understanding of the dynamics at work within organizations, but also offers ways forward for new researchers. [A]n original contribution to the area of occupational psychology. The book is appropriate for people who want to study organizational behaviour and occupational psychology. It is thought-provoking and practical' -Profbooks.com Reviews

From the Publisher