Effective Management and Evaluation of Information Technology

by Robert J. Thierauf

Overview

Today's MIS manager must understand and apply the latest thinking on the crucial management functions: planning, organizing, directing, and controlling. Moreover, not only must managers understand the research-based foundations underlying this thinking, they must also know how to leverage the new MIS technologies and incorporate them into it. Thierauf's new book guides managers through the technology/managerial function interface, explains latest research and its applications, and then provides MIS managers, their external auditors and consultants, with a unique questionnaire to help them assess the performance of their MIS groups and their own managerial effectiveness. With illustrations, checklists, guidelines, and unusual clarity of presentation, not only will Thierauf's book help MIS managers and those they report to understand better their day-to-day tasks, but it will also shed new light on the technologies themselves and their inevitable work impacts.

Product Details

ISBN-13:	9780899308388
Publisher:	Bloomsbury Academic
Publication date:	08/23/1994
Pages:	480
Product dimensions:	6.14(w) x 9.21(h) x 1.06(d)

About the Author

ROBERT J. THIERAUF is Professor of Information and Decision Sciences at Xavier University, Cincinnati, Ohio. Formerly a staff accountant (CPA) and consultant at Coopers & Lybrand, Thierauf has written extensively on management information systems, management science, and computers. He is the author of 28 books, nine under the Quorum Books imprint.

Table of Contents

Figures
Preface
Abbreviations
Introduction to Effective MIS Management
Effective MIS Management Leverages Information Technology
Problems Facing MIS Management
Effective Strategic Planning and Total Quality Management
Strategic Planning of the MIS Organization
Total Quality Management and Performance Standards
Effective MIS Organization Structures
Formal Organization of MIS Personnel
Informal Organization of MIS Personnel
Effective Information Technology
Computer Hardware and Software
Databases and Data Communications
Effective Systems Development Process and End-User Computing
Systems Development
Systems Implementation and Maintenance
End-User Computing
Effective Direction of MIS Personnel and End Users
Selection and Motivation of MIS Personnel
Training and Performance Evaluation of MIS Personnel
Effective Control over the MIS Organization
MIS Controls
Evaluation of the MIS Organization
Index

Editorial Reviews

A textbook for MIS managers that takes into account the newer information technology as a means of leveraging it for the benefit of the total company. The volume is divided into seven parts: introduction to effective MIS management; strategic planning and total quality management; MIS organization structures; information technology; systems development process and end-user computing; direction of MIS personnel and end users; and control over the MIS organization. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Booknews