Drive Business Performance: Enabling a Culture of Intelligent Execution

by Bruno Aziza, Joey Fitts, Robert S. Kaplan (Foreword by), David P. Norton (Foreword by)

Overview

This groundbreaking guide provides a deep understanding of how to achieve enterprise performance management objectives, backed up by first-hand accounts from Fortune 500 companies who are winning by building accountability, intelligence, and informed decision-making into their organizational DNA. Drive Business Performance explains the competitive advantage experienced by organizations that create and manage a "Culture of Performance."

Product Details

ISBN-13:	9780470259559
Publisher:	Wiley
Publication date:	04/25/2008
Series:	Microsoft Executive Leadership Series , #9
Pages:	320
Sales rank:	943,461
Product dimensions:	6.30(w) x 9.30(h) x 1.10(d)

About the Author

BRUNO AZIZA has led marketing, sales, and operations teams at various technology firms, including Apple Inc., Business Objects, and Decathlon. Bruno has worked and lived in France, the U.K., Germany and the U.S., and holds a master’s degree in business and economics from three European institutions. He currently works on Microsoft’s Global Business Intelligence strategy.

JOEY FITTS has consulted over twenty-five of the Fortune 500, guest-lectured at Harvard Executive Education programs, raised over $16 million in venture capital, and served on the Board of Advisors for InterVivos and the Computer Technology Industry Association (CompTIA). He currently works on Microsoft’s Global Business Intelligence Partner strategy.

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Table of Contents

Foreword xi

Preface xiii

Acknowledgements xxxiii

Chapter 1: The Six Stages of Performance Management 1

Chapter 2: Managing Performance 27

Chapter 3: Monitor 47

Chapter 4: Analyze 119

Chapter 5: Plan 185

Chapter 6: Pull It All Together: What’s Your Organization’s Stage? 251

Index 279

Editorial Reviews

"This book is about improving performance management within an organization by enhancing business intelligence whereby organizational objectives, the analysis of trends, the ability to forecast, and to plan winning strategies, works toward the common goal of success. It does reveal various methodologies at work in the Fortune 500 companies that have adopted them." (Bookviews.com, July 2008)

"Their perspective is that of veteran solution developers, and their goal is to translate their experience into practical, jargon-free, actionable advice for leaders who want to get a grip on their organization's performance. The result is a handbook of performance management strategy and tactics that offers some fresh insights as well as the promised road map to success." (Businessfinancemag.com, May 22, 2008)

From the Publisher

Increasing performance through improved business intelligence is the key to an organization's optimal performance, say the authors of this title, which discusses methods to achieve such intelligence across a wide variety of industries. The book includes such staples as a discussion of the Balanced Scorecard strategy and witticisms from CEOs and other executives. Jim Bond’s strength in utilizing his measured enunciation to unlock the keys of performance management is not a surprise but is a welcome asset. Bond's methodical reading has a businesslike tone that works well with the pragmatic material. This is a useful volume for new managers or those looking for ways to infuse their teams with new energy. M.R. © AudioFile 2008, Portland, Maine

OCTOBER 2008 - AudioFile