Jan Fennell's lifelong love affair with dogs began during her childhood in London and blossomed when she became a successful breeder, winning prizes at major shows such as Cruft's. In this inspirational and moving best-seller, Jan tells of the tragic death that led her to reassess conventional attitudes to dogs, determined to find a more compassionate alternative to standard obedience training techniques. Drawing on a wide range of experiences that include even the most desperate and delinquent of dogs, Jan shows how she has learnt to communicate with man's best friend. Anyone can learn to build this bond and her book will fascinate all animal lovers and prove indispensable to dog owners.