Digital Diplomacy: Conversations on Innovation in Foreign Policy

by Andreas Sandre

Overview

Through conversations with State Department officials, ambassadors, public relations executives, public policy experts, and academics, Digital Diplomacy explores what it means to be innovative in foreign policy and diplomacy. These leading experts explain what are the new dynamics, developments, trends, and theories in diplomacy brought on by the digital revolution in which non-state actors play an active role. Such access now provides diplomats the means to influence the countries they work in on a massive scale, not just through elites. The book’s focus on innovative approaches shows how both public and traditional diplomacy have been transforming foreign policy in the 21st century, highlighting new means and trends in conducting diplomacy and implementing foreign policy.

The enhanced e-book version features interviews with the experts who appear in the book, including Carne Ross, the “rock star” of digital diplomacy; Teddy Goff, the Digital Director for President Obama's 2012 Campaign; Lara Stein, Director of TEDx; Ambassador David Thorne, Senior Advisor to the Secretary of State, and more.

Product Details

ISBN-13:	9781442236356
Publisher:	Rowman & Littlefield Publishers, Inc.
Publication date:	01/23/2015
Pages:	332
Product dimensions:	6.30(w) x 9.10(h) x 3.80(d)
Age Range:	13 - 18 Years

About the Author

Andreas Sandre is the Press and Public Affairs Officer at the Embassy of Italy to the United States in Washington, DC and the author of Twitter for Diplomats (2013, DiploFoundation).

Table of Contents

Foreword
Claudio Bisogniero, Ambassador of Italy to the United States

Preface: Naked Diplomacy
Tom Fletcher, British Ambassador to Lebanon

Acknowledgments
Introduction: The Road To Diplomacy 3.0
Andreas Sandre

Part One: Traditional Vs. Innovative
Chapter 1: Twenty-First Century Statecraft
A conversation with Alec J. Ross, Senior Advisor for Innovation to the U.S. Secretary of State (2009-2013)

Chapter 2: The Arab Spring of Diplomacy
A conversation with Charles Firestone, Executive Director, Communications and Society Program, The Aspen Institute

Chapter 3: From A Skeptic’s Point Of View
A conversation with Carne Ross, Founder and Executive mDirector, Independent Diplomat

Chapter 4: The Clinton Revolution
A conversation with Kim Ghattas, BBC State Department Correspondent, and author of The Secretary: A Journey with Hillary Clinton from Beirut to the Hearth of American
Power

Chapter 5: The Pillars of Digital Diplomacy
A conversation with Macon Phillips, Coordinator, International Information Programs, U.S. Department of State

Chapter 6: Let’s Talk Strategy
A conversation withTeddy Goff, Digital Director, Obama 2012

Chapter 7: Pioneering Twitter Diplomacy
A conversation with Arturo Sarukhan, Ambassador of Mexico to the United States (2007-2012)

Chapter 8: Diplomacy in 140 Characters Or Less
A conversation with Matthias Lüfkens, Practice Leader Digital EMEA and author of @Twiplomacy, Burson-Marsteller

Chapter 9: From Davos To Global Virtual Communities
A conversation with Adrian Monck, Managing Director, Head of Public Engagement, World Economic Forum

Chapter 10: Engaging the World
A conversation with Stéphane Dujarric, Spokesperson of the Secretary-General of the United Nations and Deborah Seward, Director of Strategic Communications, Department of Public Information, United Nations

Chapter 11: The Power of the Hashtag
A conversation with: Chris Messina, Godfather of the Hashtag

Chapter 12: Content Matters
A conversation with Lance Ulanoff, Chief Correspondent and Editor-at-Large, Mashable

Chapter 13: The Numbers behind Social Media
A conversation with Vincenzo Cosenza, Social Media Strategist, BlogMeter

Part Two: The True Nature of Innovation
Chapter 14: The Power of Ideas
A conversation with Lara Stein, Founder and former Director, TEDx and TED Prize

Chapter 15: The Innovation Lab
A conversation with Joi Ito, Director of the MediaLab, The Massachusetts Institute of Technology

Chapter 16: Innovation: Buzzword or Reality?
A conversation with Alexander B. Howard, Fellow (2013-2014), Tow Center for Digital Journalism, Columbia University’s Graduate School of Journalism and Research Fellow (2013), Networked Transparency Policy Project Ash Center, John F. Kennedy School of Government, Harvard University

Chapter 17: Training Minds and Ideas
A conversation with Nick Martin, Founder and CEO, TechChange

Chapter 18: Innovative Ideas for New Challenges
A conversation with Alain Brian Bergant, Secretary General, Bled Strategic Forum, Ministry of Foreign Affairs of the Republic of Slovenia and Timotej Šooš, Director of the Young Bled Strategic Forum and Digital Diplomacy Coordinator, Ministry of Foreign Affairs of the Republic of Slovenia

Chapter 19: Innovation for Development
A conversation with: Aleem Walji, Director, Innovation labs, The World Bank

Part Three: Beyond Innovation and Social Media
Chapter 20: Power in Our Hyper-Connected World
A conversation with Anne-Marie Slaughter, President, New America Foundation

Chapter 21: A New Space for Diplomacy
A conversation with Robert Kelley, Assistant Professor, School of International Service, American University

Chapter 22: Digital Building Blocks for Democracy
A conversation with Petrit Selimi, Deputy Minister of Foreign Affairs of Kosovo

Chapter 23: An Incubator of Ideas and Growth
A conversation with David H. Thorne, Senior Advisor to the U.S. Secretary of State

Chapter 24: From Machiavelli To The Digital Age
A conversation with Gianni Riotta, Member of the Council on Foreign Relations and Pirelli Visitor Professor, Princeton University

Chapter 25: Technology and Freedom
A conversation with Marietje Schaake, Member of the European Parliament

Chapter 26: The Potential of Big Data
A conversation with JR Reagan, Principal, Deloitte & Touche

Biographies
Bibliography

Editorial Reviews

The arrival of social media has truly given substance and meaning to the phrase 'Power to the People'. Citizens of the world have more insight, more control and more influence over the new world order than ever before. Digital Diplomacy's rich and well-crafted insights quickly make you realize the impact and importance of a single tweet can go way beyond those 140 characters.

Matt Navarra

Throw the old diplomatic rule books out! Andreas Sandre explains how digital diplomacy is impacting and changing traditional diplomatic channels. Digital Diplomacy presents newchallenges for diplomats and governments to overcome, and at the same time fuels innovative government efforts to listen to and engage with citizens that have too often been left out of the process. If you want to better understand the intersection of digital and traditional diplomacy this is the book to read.

Joe Trippi

Andreas Sandre offers keen insights regarding how the 21st Century interconnected global information environment is generating greater public pressure on foreign policymaking and how diplomats of all stripes must adapt as a result.

P.J. Crowley

Digital Diplomacy explores what it means to be innovative in foreign policy and diplomacy.. . .In this emerging camp in which few established truths exist, this book is a significant effort to compile different points of view about trends and to provide a glimpse on how various actors deal with them. The structure of interviews makes the book readable and accessible, and the additional resources cited and suggested open avenues for further learning about the topic. In the course of the plethora of interviews compiled in this book, Andreas Sandre shows an in-depth knowledge of the latest facts, debates and trends in the subject area. Readers will find references to studies, books, websites, online tools and experts in the digital world, innovation and diplomacy (and all the different combinations among them). This is all the more important given that, as Sandre reminds us, we live in a world in which, in Africa more people have access to mobiles phones than to clean drinking water.

Global Policy

Sandre's work with practitioners who are coming to terms with digital technologies usefully complements the growing scholarly literature in diplomacy and communication studies.

CBQ

Digital Diplomacy offers fresh, compelling insights into how digital technology is re-defining the future of public diplomacy. This highly informative book is an important contribution to the growing discussion and study of the intersection between technology and diplomacy.

Jian Wang

The impact of social media on diplomacy has been all encompassing. It has changed the way governments communicate their messages, interact with each other, influence opinion and stakeholders, and the expectations the public has in an open, constantly changing and connected world. The very idea of who and what matters is altered. The very idea of how to deal with, and communicate what matters, however complex, has changed. Most importantly, digital diplomacy shapes and impacts both governments that have adapted, and embraced these trends and dynamics, and those governments that have remained still as this shift has occurred - choosing to ignore digital diplomacy doesn't make the consequences and implications of these changes any less real. Few industry operators have grasped the significance of these changes as Andreas Sandre. His views on digital diplomacy are essential reading.

Alberto Nardelli

Sandre's work with practitioners who are coming to terms with digital technologies usefully complements the growing scholarly literature in diplomacy and communication studies.

Communication Booknotes Quarterly