Table of Contents
Part 1 The Case for Kindness 1
Chapter 1 Kindness Isn't Normal 6
Chapter 2 Our Perspectives Drive Our Practices 8
Chapter 3 It's More Than Confetti 10
Part 2 Looking for Advil 15
Chapter 4 "The Empathy Gap" 18
Chapter 5 The Lonely Generation 21
Chapter 6 "A Culture of Personality" 23
Chapter 7 What Gets in the Way? 26
Part 3 Incompetency 31
Chapter 8 The Vocabulary of Kindness-More Than "Pretty Good" 37
Chapter 9 Emotional Regulation-Choosing How We Think 44
Chapter 10 Empathy-Standing in the Rain 52
Chapter 11 Vulnerability-The Courage to Care 62
Chapter 12 Forgiveness-People and Their Behaviors 70
Part 4 Insecurity 81
Chapter 13 Rejection-Not-So-Free Hugs 88
Chapter 14 Failure-Elevators, Vultures, and the Terror of Not Doing It Right 95
Chapter 15 Embarrassment-To Dance When Everyone Is Watching 102
Chapter 16 Shame-The Scarcity of "Enough" 109
Part 5 Inconvenience 115
Chapter 17 Busy-Making Time for Lunch Notes 122
Chapter 18 Exhaustion-Overconsumption and Overwhelm 129
Chapter 19 Fight Versus Feelings-Purpose Fuels Persistence 134
Part 6 Consistency 137
Chapter 20 Intersectional Thinking-Breaking Free from Chipotle Chicken Pasta 142
Conclusion A Kinder World 155
Acknowledgments 161
Bibliography 163
Notes 165