Dealing with Difficult People (Collins Business Secrets)

by David Brown

Overview

The tricks that experts and top professionals use to overcome difficult people.

Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult People
Includes how to:
• Understand the different types of troublemakers
• Stay calm and firm when other people can’t
• Deal with difficult bosses, direct reports, and colleagues
• Create win-win scenarios
• Develop productive relationships with people you don’t like

Product Details

ISBN-13:	9780007360390
Publisher:	HarperCollins Publishers
Publication date:	05/27/2010
Series:	Collins Business Secrets
Sold by:	HarperCollins Publishers
Format:	eBook
Pages:	128
File size:	460 KB