Current Trends in Management Consulting (PB)

by Anthony F. Buono (Editor)

Overview

A study of trends in management consulting at the beginning of the new millennium. The contributions are divided into three sections addressing: the consulting industry; trends and techniques in management consulting; and reflections on management consulting.

Product Details

ISBN-13:	9781930608184
Publisher:	Information Age Publishing, Inc.
Publication date:	03/24/2005
Series:	Research in Management Consulting Ser. , #1
Pages:	228
Product dimensions:	6.14(w) x 9.21(h) x 0.48(d)

Table of Contents

	Introduction	vii
	The Management Consulting Industry
1.	The Anatomy of Network Building in Management Consulting Firms	3
2.	The Role of Relational Expertise in Professional Service Delivery	23
3.	Toward a Theory of Knowledge Arbitrage: Examining Management Consultants as Knowledge Arbiters and Arbitragers	43
	Trends and Techniques in Management Consulting
4.	Consulting and EQ: Enhancing Emotional Intelligence in the Workplace	71
5.	The Changing Role of Consulting in Project Management	87
6.	A System-wide, Integrated Methodology for Intervening in Organizations: The ISEOR Approach	105
7.	New Directions in Linking Research: Employee Satisfaction as an Outcome or Predictor?	127
	Reflections on Management Consulting
8.	Change in Human Systems: From Planned Change to Guided Changing	145
9.	Transforming Consulting Knowledge into Business Fads	171
10.	Are We Producing Information Age Consultants?: Reflections on U.S. Business Schools' Course Offerings	189
	Contributors	207