Creative Problem Solving: A Guide for Trainers and Management

by Arthur B Van Gundy

Overview

Creative problem solving (CPS) is a six-step process designed to help people systematically resolve nonroutine, ambiguous types of problems. Because most organizational problems tend to be nonroutine, skill in using CPS process can confer a significant competitive advantage. Creative Problem Solving gives training managers the information they need to develop and teach a course on CPS. VanGundy provides an overview of the process, elements of the creative climate needed to foster CPS and innovative thinking, creative thinking exercises designed to illustrate specific CPS principles, and easy-to-follow descriptions of proven idea-generated methods.

Product Details

ISBN-13:	9780899301709
Publisher:	Bloomsbury Academic
Publication date:	01/19/1987
Pages:	206
Product dimensions:	6.00(w) x 9.00(h) x 0.50(d)

About the Author

ARTHUR B. VANGUNDY is Professor and Chairman of Human Relations at the University of Oklahoma.

Table of Contents

Introduction to Creative Problem Solving
Creative Thinking Climates
Creative Thinking Exercises: Part I
Creative Thinking Exercises: Part II
Description of the CPS Process
Objective-Finding
Fact-Finding
Problem-Finding
Idea-Finding: Individual Techniques
Idea-Finding: Group Techniques
Solution-Finding
Acceptance-Finding
Facilitating and Trouble-Shooting CPS Groups
Bibliography
Index