Conflict Resolution for the Helping Professions / Edition 2

by Allan Barsky

Overview

Barsky's hands-on text provides the theory, skills, and exercises to prepare readers for an array of conflict situations. It encourages developing professionals to see themselves as reflective practitioners in the roles of negotiators, mediators, advocates, facilitators, and peacebuilders. Readers will learn how to analyze conflict situations and develop theory-based strategies that can be used to intervene in an ethical and effective manner. Examples and exercises demonstrate how to apply conflict resolution skills when working with individuals, families, groups, organizations, and diverse communities.

Conflict Resolution for the Helping Professions is the only current conflict resolution textbook designed specifically for social work, psychology, criminal justice, counseling, and related professions.

Product Details

ISBN-13:	9780190209292
Publisher:	Oxford University Press
Publication date:	06/04/2014
Edition description:	Older Edition
Pages:	384
Product dimensions:	6.40(w) x 9.10(h) x 0.80(d)

About the Author

Allan Barsky, JD, MSW, PhD is Professor of Social Work at Florida Atlantic University and a family mediator accredited by the Supreme Court of Florida. Dr. Barsky is a past-president of Ontario Association of Family Mediation and former board member of Family Mediation Canada. He has presented at national and international conferences, including those of Association of Family and Conciliation Courts and Association for Conflict Resolution.

Table of Contents

CHAPTER 1
Introduction
Conflict Resolution Roles and Definitions
Theoretical Context
Safe Classroom and Constructive Feedback
Using This Text to Maximize Learning

CHAPTER 2
The Reflective CR Practitioner
Personal and Professional Awareness
Value Base
Conflict Styles
Basic Skills

CHAPTER 3
Negotiation
Contracting
Approaches to Negotiation
Power-Based Negotiation
Rights-Based Negotiation
Interest-Based Negotiation
Transformative Negotiation
Cultural Diversity Issues
Preparation for Negotiation
Styles and Interest-Based Negotiation
Negotiating Close to Home

CHAPTER 4
Mediation
Approaches to Mediation

CHAPTER 5
Group Facilitation
Types of Groups
Group Stages
Challenges to Group Process
Group Facilitation Skills and Activities
Approaches to Facilitation

CHAPTER 6
Advocacy
Approaches to Advocacy
Relationship between Advocates and Decision Makers
Advocacy Activities
Power
Inventory of Advocacy Skills and Activities
Ethical Issues

CHAPTER 7
Additional Third-Party Interventions
Fact Finding
Trust Building
Peacebuilding
Parenting Coordination
Family Group Conferencing
Spiritual Healing

CHAPTER 8
Conclusion
Strategies, Techniques, Skills, Models, or Profession
Qualifications
Designing Conflict Resolution Systems
An Integrative Model of Practice
Supporting Development of Conflict Resolution
Parting Thoughts

APPENDIX 1 Decision Trees
APPENDIX 2 Sample Assignment and Process Recording
APPENDIX 3 Metaphoric Storytelling
APPENDIX 4 Additional Resources

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