CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) Cert Guide

by Richard McDonald, Rick McDonald

Overview

Learn, prepare, and practice for CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) exam success with this CompTIA Cert Guide from Pearson IT Certification, a leader in IT Certification learning.

• Master CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) exam topics
• Assess your knowledge with chapter-ending quizzes
• Review key concepts with exam preparation tasks
• Practice with realistic exam questions
• Get practical guidance for next steps and more advanced certifications

CompTIA A+ Cert Guide Core 1 (220-1001) and Core 2 (220-1002), 5th Edition is a best-of-breed exam study guide. Leading IT certification instructor Rick McDonald shares preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.

The book presents you with an organized test preparation routine through the use of proven series elements and techniques. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly. Review questions help you assess your knowledge, and a final preparation chapter guides you through tools and resources to help you craft your final study plan.

The companion website contains the powerful Pearson Test Prep practice test software, complete with over 600 exam-realistic questions, including quiz, pre-assessment, and post-assessment questions. The assessment engine offers you a wealth of customization options and reporting features, laying out a complete assessment of your knowledge to help you focus your study where it is needed most. Digital Key Terms Flashcards are included for every term in the glossary and help you master each concept.

Well regarded for its level of detail, assessment features, and challenging review questions and exercises, this CompTIA study guide helps you master the concepts and techniques that will allow you to succeed on the exam the first time.

The CompTIA study guide helps you master all the topics on the A+ Core 1 (220-1001) and Core 2 (220-1002) exams, including:

• Core 1 (220-1001): Mobile devices, networking, hardware, virtualization and cloud computing, and hardware and network troubleshooting
• Core 2 (220-1002): Operating systems, security, software troubleshooting, and operational procedures

Extensive improvements in this edition include: new content on Windows 10, Chrome OS, security, scripting, and remote access; expanded coverage of troubleshooting, operational procedures, laptop teardown, subassembly replacement, and virtualization; new coverage of Linux and macOS troubleshooting; new MacBook coverage; updated coverage of processors, BIOSes (including UEFI); USB 3.1 and USB-Type C; mobile device teardown; hardware upgrades; dealing with prohibited content/activity; Windows features and upgrade paths; and network and cloud computing.

Companion Website:

The website contains two free, complete practice exams.
Includes Exclusive Offer for up to 70% Off Premium Edition eBook and Practice Test

Pearson Test Prep online system requirements:
Browsers: Chrome version 73 and above; Safari version 12 and above; Microsoft Edge 44 and above. Devices: Desktop and laptop computers, tablets running on Android v8.0 and iOS v13, smartphones with a minimum screen size of 4.7". Internet access required.

Pearson Test Prep offline system requirements:
Windows 10, Windows 8.1; Microsoft .NET Framework 4.5 Client; Pentium-class 1 GHz processor (or equivalent); 512 MB RAM; 650 MB disk space plus 50 MB for each downloaded practice exam; access to the Internet to register and download exam databases

Product Details

ISBN-13:	9780789760517
Publisher:	Pearson Education
Publication date:	10/21/2019
Series:	Certification Guide
Edition description:	5th ed.
Pages:	1040
Sales rank:	1,068,228
Product dimensions:	7.70(w) x 9.20(h) x 1.50(d)

About the Author

Rick McDonald is a professor in the IT Specialist program at the University of Alaska in Fairbanks, Alaska. He holds degrees and certificates from Gonzaga University in Spokane, Washington, and University of Illinois Springfield. After several years in the airline industry, he returned to full-time teaching in North Carolina and then in Ketchikan, Alaska. Previous publication projects include CCNA Companion Guides and technical editing of various certification textbooks. He is currently teaching A+, CCNA, and AWS certification classes in Fairbanks and across Alaska via the Web.

Also Known As:

Pamela RodriguezSeth BoydSarah Lois VaughanThe MenNicholas SorelDJ KniggeCalvin BroadusSnoop DoggMúsica Movimento MagiaDave RothEusebio Nuñez Flores

Date of Birth:

March 9, 1968

Table of Contents

Introduction xlviii
Part 1: Core 1
Chapter 1 Mobile Devices 3
“Do I Know This Already?” Quiz 3
Install and Configure Laptop Hardware and Components 7
Install Components Within the Display of a Laptop 34
Use Appropriate Laptop Features 39
Characteristics of Other Mobile Devices 46
Accessories and Ports Used by Other Mobile Devices 48
Basic Mobile Device Network Connectivity and Application Support 53
Methods to Perform Mobile Device Synchronization 67
Review All the Key Topics 71
Complete the Tables and Lists from Memory 73
Define Key Terms 73
Chapter 2 Networking 79
“Do I Know This Already?” Quiz 79
TCP and UDP Ports, Protocols, and Their Purposes 84
Networking Hardware Devices 91
Install and Configure a Basic Wired/Wireless SOHO Network 98
Compare and Contrast Wireless Networking Protocols 109
Summarize the Properties and Purposes of Services Provided by Networked Hosts 119
Network Configuration Concepts 123
Using Networking Tools 143
Review All the Key Topics 149
Complete the Tables and Lists from Memory 149
Define Key Terms 150
Chapter 3 Hardware 159
“Do I Know This Already?” Quiz 159
Basic Cable Types 164
Common Connectors 193
Installing RAM Types 194
Installing Storage Devices 206
Installing Motherboards, CPUs, and Add-on Cards 228
Peripheral Types 296
Printer 296
Power Supplies 309
Custom Components 319
Common Devices 327
SOHO Multifunction Devices 332
Print Technologies 339
Review All the Key Topics 366
Complete the Tables and Lists from Memory 369
Define Key Terms 369
Chapter 4 Virtualization and Cloud Computing 387
“Do I Know This Already?” Quiz 388
Common Cloud Models 391
Client-Side Virtualization Overview 398
Review All the Key Topics 404
Define Key Terms 405
Chapter 5 Hardware and Network Troubleshooting 409
“Do I Know This Already?” Quiz 409
Troubleshooting Methodology 414
Troubleshooting Motherboard, RAM, CPU, and Power Issues 415
Recommended Tools 439
Troubleshooting Hard Drives and RAID Arrays 445
Troubleshooting Video, Projector, and Display Issues 453
Mobile Device Troubleshooting 462
Printer Troubleshooting 474
Network Troubleshooting 487
Review All the Key Topics 492
Complete the Tables and Lists from Memory 495
Define Key Terms 495
Part 2: Core 2
Chapter 6 Operating Systems 505
“Do I Know This Already?” Quiz 505
Common Operating Systems 508
Microsoft Windows Versions 518
OS Installation and Upgrade Methods 520
Command Line Tools 540
Control Panel Utilities 601
Summary of Installation and Configuration Concepts 615
Networking Microsoft Windows 616
macOS and Linux 649
Review All the Key Topics 671
Complete the Tables and Lists from Memory 675
Define Key Terms 675
Chapter 7 Security 685
“Do I Know This Already?” Quiz 686
Physical Security Measures 689
Logical Security Concepts 694
Wireless Security Protocols and Authentication 701
Malware Removal and Prevention 704
Social Engineering Threats and Vulnerabilities 714
Microsoft Windows OS Security Settings 719
Security Best Practices to Secure a Workstation 725
Securing Mobile Devices 734
Data Destruction and Disposal 741
Configuring Security on SOHO Networks 742
Review All the Key Topics 751
Define Key Terms 752
Chapter 8 Software Troubleshooting 759
“Do I Know This Already?” Quiz 759
Troubleshooting Microsoft Windows OS Problems 762
Troubleshooting PC Security Issues 770
Best Practice Procedure for Malware Removal 773
Troubleshoot Mobile OS and Application Issues 774
Troubleshoot Mobile OS and Application Security Issues 780
Review All the Key Topics 786
Complete the Tables and Lists from Memory 786
Define Key Terms 787
Chapter 9 Operational Procedures 793
“Do I Know This Already?” Quiz 793
Best Practices and Documentation 798
Change Management 801
Disaster Prevention and Recovery 804
Explain Common Safety Procedures 811
Environmental Impacts and Appropriate Controls 823
Addressing Prohibited Content or Activity 828
Communication Techniques and Professionalism 833
Scripting Basics 836
Remote Access Technologies 840
Review All the Key Topics 843
Complete the Tables and Lists from Memory 843
Define Key Terms 844
Part 3: Final Preparation
Chapter 10 Final Preparation 851
Exam Information 851
Getting Ready 890
Tools for Final Preparation 892
Suggested Plan for Final Review/Study 896
Summary 896
Appendix A Answers to the “Do I Know This Already?” Quizzes and Review Question Sections 897
Appendix B CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) Cert Guide Exam Updates 923

Online Only Elements
Appendix C Memory Tables
Appendix D Answer Key to Memory Tables
Appendix E Study Planner
Glossary

97807897605107, TOC, 8/1/19