Competitive Tendering - Management and Reality: Achieving value for money

by Philip Sayers, P. Sayers

Overview

This is a book written by those at the sharp end of leisure service contract management. The lessons that can be learned from it are of value to everyone involved in, or studying, all forms of contract management. Readers will be able to benefit from examples of best, and worst, practice. The book will be especially valuable for clients, contractors, and students, directors and consultants.

Product Details

ISBN-13:	9781135812850
Publisher:	Taylor & Francis
Publication date:	11/01/2002
Sold by:	Barnes & Noble
Format:	eBook
Pages:	224
File size:	3 MB

About the Author

Sayers, Philip; Sayers, P.

Table of Contents

Preface, Acknowledgements, ILAM, List of contributors, 1 The contract climate, 2 A first time tender, 3 Contract planning, 4 Process and personalities, 5 Managing specifications, 6 Business plans, 7 Tender evaluation, 8 Performance measurement, 9 Customer satisfaction, 10 Conflict and collapse, 11 Divorce, 12 Picking up the pieces, 13 Profitable management, 14 Market orientation, 15 Peace in a partnership, Appendix A: List of addresses, Appendix B: Outline of a tender, Appendix C: Glossary of terms used, Index