Coaching Questions for Every Situation

by Jeremy Kourdi

Overview

Powerful coaching questions to get the best out of any situation.

In coaching,
questions are the route to progress. Questions enable the people being coached to arrive at their own solutions and,
crucially,
to 'own' them as well. The effectiveness of this tool applies to anyone in a coaching role,
whether as a leader,
a professional coach,
or a people management executive.

A good question,
asked at the right moment,
can be transformative. Great questions allow coaches to influence,
develop and shape someone's thinking far beyond that of their own knowledge or area of expertise,
propelling the learner to new levels of insight,
awareness,
action and effectiveness.

Coaching Questions for Every Situation delivers bags of context-specific questions to leaders and coaches right when they need them most,
equipping them with the essential tools to deal with a difficult situation,
raise performance or offer a moment of motivation. It includes sections on both virtual coaching and coaching across cultures.

The book explains the guiding principles behind great questions as well as the pitfalls to avoid,
serving as a practical guide to becoming a highly effective questioner.

Product Details

ISBN-13:	9781529349832
Publisher:	Mobius
Publication date:	12/07/2021
Pages:	234
Sales rank:	1,037,964
Product dimensions:	6.00(w) x 9.10(h) x 0.90(d)

About the Author

Jeremy Kourdi is a highly regarded executive coach and author,
whose books have been translated into ten languages. He was previously Head of Publishing and Research at the Chartered Management Institute,
and Senior Vice-President at The Economist Group. He holds an executive coaching certification from Henley Business School and an MA in International Relations. He works with market-leading businesses and executives worldwide. He has interviewed leaders across sectors as well as heads of governments and brings this broad experience to his writing.

Table of Contents

Introduction - The Guiding Principles and Techniques of Coaching 1

Questioning - an essential leadership skill 2

The guiding principles behind coaching questions 2

What is coaching? 6

Checklist: succeeding as a coach 9

Understand the different types of coaching question, and develop your own style 12

The questions every coach needs to have ready: the GROW model 13

Questions to ask when setting goals 15

What would a coach say to you? Mastering the art of self-coaching 17

How this book is organized 18

Part 1 Personal Coaching Questions 21

Chapter 1 Questions about You 23

How can I develop greater self-awareness in myself and others? 24

What does 'good' look like? 26

Understanding your leadership style 26

You and the outside world 30

You and the future 31

Your personal development 31

Your mindset 32

Chapter 2 Personal Effectiveness Questions 34

Developing resilience and a positive growth mindset 34

Being adaptable and preventing the causes of stress 35

Developing your personal effectiveness 38

Mastering the essentials: setting SMART personal and professional objectives 39

Other questions when goal setting 44

Developing SMART objectives 46

Chapter 3 Emotional Intelligence Questions 48

Building connection, understanding and rapport 49

Questions to build someone's emotional intelligence 51

Questions for someone lacking self-awareness 53

Conflict-related questions 57

Chapter 4 Learning Questions 59

Learning and development at work 59

Avoiding potential pitfalls when learning and developing 61

Strengths-based development questions 62

Developing leadership skills and mindset: the Self-Development Cycle 63

Questions to support personal development 67

Chapter 5 The Toughest Questions: How to Shift Mindset and Behaviour 69

Using data, assessments and tools 70

Harnessing the power of feedback 71

Encouraging self-reflection 72

Investigating a person's impact on other people 75

Exploring personal goals, priorities and aspirations 76

Understanding personal motivations 77

Finding examples and benefiting from experience 79

Removing or reducing barriers and limiting beliefs 79

How to instil belief and banish the impostor 81

Questions to build confidence and self-belief 84

Chapter 6 Resilience and Emotion Questions 91

Finding the best path through a tough place 91

Four questions to help develop resilience 94

Helping someone manage their emotions 97

Questions to build emotional awareness, insight and understanding 100

Chapter 7 Decision-Making and Problem-Solving Questions 108

Five big questions to help develop your decision-making style 108

Avoiding pitfalls and decision-making biases 115

World-class decision-making: putting it into practice 122

Chapter 8 Questions on Purpose 125

Helping someone find their personal purpose and goal 125

Self-awareness and purpose questions 126

Personal motivations and purpose 128

Life experience questions 129

The fuel of personal purpose: dreams and aspiration questions 130

Questions for creating the ideal life 131

Higher-calling questions 132

Stepping into the future 133

Using personal purpose and goals to energize a business or team 134

Creating a shared culture of purpose 135

A quick, practical fix: finding purpose at work 136

Part 2 Coaching Questions for Typical and Difficult Challenges 137

Chapter 9 Leadership and Teamwork Questions 139

Developing a compelling vision, finding the right strategy or direction 139

Assessing key aspects of personal leadership style 141

Delegating 143

Mastering empowerment 146

Developing a personal elevator pitch 148

Elevating team performance 149

Assessing team performance 153

Assessing group dynamics 155

Getting team members' input on key issues 156

Avoiding pitfalls when restructuring your team 158

Managing and leading a team 158

Chapter 10 Questions When Coaching across Cultures 161

Questions that build understanding across cultures and contexts 162

Insights and questions for people working across national cultures 163

Chapter 11 Transformation and Change Questions 170

Supporting people through a period of uncertainty, crisis, disruption, challenge or change 170

Ensuring progress and overcoming problems during times of transformation and change 175

Dos and don'ts when leading people through change 177

Adaptive or technical? 179

Coaching questions for the checked-out and disengaged 180

Getting people to realize their potential and step up 183

Increasing team engagement and performance 185

Chapter 12 Communication, Influencing and Engagement Questions 186

Achieving better communication 186

Questions for communicators 188

Helping someone get their message across: building positive, assertive, influential relationships 190

Matching coaching questions to behaviours 194

Developing skills of assertion and influence 196

Engaging and mobilizing people 198

Sustaining team engagement and performance 203

Part 3 Coaching Questions for Defining Moments of Leadership 205

Chapter 13 Arrival Questions 207

Getting to know and understand people and situations 207

Be clear and intentional about how you want to be 209

Succeeding in your new role 216

Planning and prioritizing your transition to the new role 217

Avoiding the pitfalls and challenges of a new role 217

Assessing the new business 219

Questions to ask before starting in a new role 220

Questions to consider within the first few weeks 221

Questions to develop your learning in a sustained way, after the first few weeks 222

Questions to ask a new colleague or project team when collaborating for the first time 223

Questions to help you sustain momentum and progress during your first year 224

Chapter 14 After Action Reviews and Feedback Questions 225

Understand the benefits of AARs and prioritize them 225

Gathering feedback from different perspectives - the five views 228

Asking for personal feedback 231

Chapter 15 Future-Thinking Questions 233

The ability to live with uncertainty and change 233

The ability to embrace change and unfamiliar circumstances as opportunities to understand, learn and improve 234

The ability to embrace diversity 235

The ability to nurture opportunity for self-organization 236

Focusing on the future for you, your team and organization: visualization and future orientation 236

Notes on Sources and Further Reading 239

Acknowledgements 241

About the Author 243