Table of Contents
Foreword W. H. Traub, VP Flight Standards and Training (Ret.), United Airlines xi
Introduction to the Seventh Edition xiii
Introductions Through the Years:
First Edition xv
Fifth Edition xvii
Points to Consider xix
1 Getting the Interview 1
"To Interview" Criteria
Increasing Your Odds
2 Nine Steps to a Successful Interview 5
3 Demystifying the Process 9
Why Are They Asking That?
The Interview Process
4 The Interviewer 13
The Role
The Style of the Interview
5 The Applicant 21
Responsibilities
Common Mistakes
6 Self-Evaluation 33
Discovering Your Stories
Telling Your Stories and Response Formats
Translating Questions
Addressing Problem Areas
7 Physical Presentation 61
Interview Attire
The Mock Interview
8 Paperwork Presentation 67
Resume Example
Completing Applications
Cover Letters
9 Information Gathering 75
What You'll Need
Information Worksheet
Social Media
10 From the Professionals 83
Advice from Interviewers
11 Common Applicant Concerns 91
12 Before/During/After Checklist 99
Do I Have Everything?
After the Interview
13 Sample interview Questions 103
14 The Results 107
Success or More Interviews?
Industry Circumstances
In Closing
About the Author 111
Career Services from CageMarshall Consulting 113
