Chats that Click: A field guide for all manager conversations

Chats that Click: A field guide for all manager conversations

by Amanda J Oldridge
Chats that Click: A field guide for all manager conversations

Chats that Click: A field guide for all manager conversations

by Amanda J Oldridge

eBook

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Overview

Great communication skills are a must-have skill for all managers and leaders. However not every conversations clicks. And when you become a manager and leader, chats often become more awkward. Where once you gelt relaxed, clear, and like yourself, suddenly you are stumbling, stiff and searching for the right words.

Times have changed. Your team wants more from you than ever before. In Chats That Click, workplace communication expert Amanda Oldridge take the complexity out of leadership communication, allowing you to flow effortlessly from coffee catch up to exit interview with the same click of connection.

It's simple. But change isn't easy. That's why Amanda created an easy seven-step process to build your skills and make your conversations fluid and effortless. From water cooler chats to formal performance reviews, you can learn to make every chat click.


Product Details

ISBN-13: 9781922764140
Publisher: People Insight Pty Ltd
Publication date: 05/20/2022
Sold by: Barnes & Noble
Format: eBook
Pages: 136
File size: 906 KB

About the Author

Workplace communications expert Amanda Oldridge has travelled the world helping leaders to master the art of communication as a senior HR executive for top-tier companies such as Novartis, Linfox and Verifone. As the founder and principle of People Insight Pty Ltd, Amanda draws on decades of cross-cultural experience in Melbourne, Boston, Bangkok, Singapore and Hong Kong to guide and develop senior executives across the globe. She applies her expertise and experience to areas that include change management, developing and growing company culture, organisation, leadership development, diversity and inclusion and organisational communication for all levels of leadership.

Table of Contents

Prologue ix

Introduction 1

One Relationships build engaged team members 7

Two Introducing the 7 Principles 21

Three Purpose 35

Four Process 45

Five Personality 53

Six Plan 65

Seven Practise 75

Eight Present 83

Nine Progress 91

Final thoughts 103

About the author 107

References 109

Conversation Calendar 113

Acknowledgments 125


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