Table of Contents
Introduction 1
Part I The First Five Minutes
Chapter 1 Control: How to win the social game 17
Chapter 2 Capture: How to make a killer first impression 37
Chapter 3 Spark: How to have dazzling conversations 55
Chapter 4 Highlight: How to be the most memorable person in the room 77
Chapter 5 Intrigue: How to be ridiculously likable 93
Part II The First Five Hours
Chapter 6 Decode: How to uncover hidden emotions 111
Chapter 7 Solve: How to crack someone's personality 137
Chapter 8 Appreciate: How to get the best from people 171
Chapter 9 Value: How to get along with anyone 191
Part III The First Five Days
Chapter 10 Connect: How to speak so people listen 215
Chapter 11 Empower: How to lead people 234
Chapter 12 Reveal: How to build lasting relationships 252
Chapter 13 Protect: How to deal with difficult people 270
Chapter 14 Engage: How to turn people on 289
What's Next? 303
More Digital Bonuses 305
Corporate Workshops 307
Our Courses 309
Discussion Questions 311
Appendix: Microexpression Flash Cards 313
Acknowledgments 321
Notes 325
Index 333