Business Resilience: A Practical Guide to Sustained Progress Delivered at Pace

by David Roberts, Islam Choudhury, Serhiy Kovela, Sheila Roberts, Jawwad Tanvir

Overview

In an increasingly VUCA (volatile, uncertain, complex and ambiguous) business world, it is more important than ever for organizations to build resilience into their everyday practice.

Business Resilience is a practical guide to making organizations more resilient and improving current practices by building on what the organization does well. It explains how managers should constantly monitor their business environment and adapt their priorities depending on the level of disruption - from gradual innovation and improvement in good times to swarming on a single problem during a crisis.

Based on the authors' new models for resilience and progress, this book includes frameworks and tools which can be tailored to any organization and used as stand-alone improvements or combined across teams and departments. These practices avoid unnecessary change but enable rapid and sustainable improvements in product development, service delivery and customer value. Learn how to survive and thrive in any environment with this actionable approach to making progress at pace and effectively embedding business resilience.

Product Details

ISBN-13:	9781398604650
Publisher:	Kogan Page, Ltd.
Publication date:	04/03/2022
Sold by:	Barnes & Noble
Format:	eBook
Pages:	400
File size:	13 MB
Note:	This product may take a few minutes to download.

About the Author

David Roberts co-founded the 1st APMG Consultancy and Training Accredited Organisation, leading client initiatives in strategy implementation and continuously adapting services to ever-changing requirements. He is a Director of the Agile Business Consortium since 2019, a Chartered Project Professional (Ch.PP) and Chartered Management Consultant (Ch.MC). He is based in Bournemouth.

Sheila Roberts was a Sister in Intensive Care. After 20 years in health she co-founded the 1st jointly accredited APMG Training and Consulting Organization. She has had appointments as a best practice examiner, quality reviewer and member of the PRINCE2 Reference Group. She is currently an APM Assessor for Chartered Project Professionals and Chair of Examiners for some APM qualifications. Sheila is Chair of the Industry Body, Association for Training Excellence and has contributed to publications. She is based in Bournemouth.

Dr Islam Choudhury is Associate Professor in the School of Computer Science and Mathematics at Kingston University. He is also a Director of the Agile Business Consortium working on promoting Business Agility worldwide. He is a certified APMG AgilePM and AgileBA trainer and has been teaching and recommending the agile way of working to students over many years. He is based in London.

Jawwad Tanvir is CEO of Metallogen Ltd. He offers consultancy to SMEs in implementation of Better Business Cases, Management of Value, Business Agility&Lean Solutions. Jawwad is also an APMG Accredited Trainer for Better Business Cases and Scrum Master and disseminates his experience through training government and software development organizations. He is based in Birmingham.

Dr Serhiy Kovela is Associate Professor in Project Management at New College of the Humanities at Northeastern, based in London, UK. He is an accredited AgilePM trainer and Chartered IT Professional consulting in project management and business IT and working with executive audiences in the UK and internationally.

David Roberts is a consultant, trainer and Managing Director of CUPE International, based in Bournemouth, UK. He is an exam quality reviewer for the APMG as well as being on their consulting standards committee, is a Chartered Project Professional (ChPP), Chartered Management Consultant (ChMC) and is a Non-Executive Director of the Agile Business Consortium.
Dr Islam Choudhury is Associate Professor and Postgraduate Course Coordinator in the School of Computing and Information Systems at Kingston University, based in London, UK. He is a certified APMG AgilePM and AgileBA trainer and has taught Agile Project Management, Scrum and Kanban to MSc students.
Dr Serhiy Kovela is Associate Professor in Project Management at the New College of the Humanities at Northeastern, based in London, UK. He is an accredited AgilePM trainer and Chartered IT Professional consulting in project management and business IT and working with executive audiences in the UK and internationally.
Sheila Roberts is co-founder and COO of CUPE International, based in Bournemouth, UK. She is an APMG trainer in Facilitation, Earned Value, Managing Benefits and Scrum Master, and has previously acted as examiner and quality reviewer for several different qualifications.
Jawwad Tanvir is CEO Metallogen and an independent trainer and consultant on business agility and technology, based in Birmingham, UK. He is also an APMG accredited trainer for Better Business Cases and Scrum Master and has trained government and software development organizations in these best practices.

Table of Contents

• • Chapter - 01: Introduction;
  • Chapter - 02: Principles – Underpinning the framework;
  • Chapter - 03: Progress@PACE ‘8-4-8 model’ – Double infinity loop design;
  • Chapter - 04: Progress cycle – First infinity loop;
  • Chapter - 05: PACE elements – Linking progress cycle and resilience foundations;
  • Chapter - 06: Resilience Foundations – Second infinity loop;
  • Chapter - 07: Progress@PACE – Tools and techniques;
  • Chapter - 08: Established tools and techniques;
  • Chapter - 09: Progress measures;
  • Chapter - 10: PACE profiling with gap analysis;
  • Chapter - 11: Progress@PACE roles;
  • Chapter - 12: Case histories – Examples of Progress@PACE

Editorial Reviews

"As delivery consultant working on multibillion digital transformation programmes in major government departments, I found this book to be innovative, clear and able to open pathways to new ideas. It's a must read when applying the tools and techniques needed to successfully build resilience, navigating through challenging times and beyond."

Wahid Ali

"As someone new to resilience I found this book to be an invaluable asset. Complex concepts are explained clearly and in an engaging manner to help you gain a deep understanding by the end of each chapter. It is such practical guide to implementing resilience throughout the organization."

Ben Snell

"Business Resilience is a very popular topic in the current climate; but no one has taken the theories and produced such a clear and practical framework that is so easily adaptable in any organization."

Timothy Fulton

"In the rapidly changing business landscape we live in, 'resilience' is an essential quality required by all business leaders. This book defines the core principles of business resilience and is an indispensable tool for organizations of any size."

Yaqub Yousef

"This book provides a well-structured and comprehensive approach to ensuring an organization stays current in a rapidly changing world. It is a must for anyone wanting to ensure that their organization remains agile, robust, competitive and profitable. Well done to the team that produced such a good set of guidance."

Steve Messenger

"Every business endeavour starts with a forecast to build on our hopes for success; but by the time we realize it was far too optimistic, it can be too late. Until now we've lacked clarity on how to strengthen business thinking and structures to react and survive unprecedented change. Now we have a blueprint to better position any business for an increasingly VUCA world."

Richard Pharro

"The Business Resilience Framework provides an entirely practical approach to improving the organization's resilience, enabling it to make Progress @ Pace. Most usefully, this framework can be adopted and adapted to make sustained improvements in any organization."

Vikram Ramnath

"It's truly refreshing to see PACE culture at the centre of the Business Resilience Framework; it proves beyond doubt that culture is not only critical to survival, but is what makes an organization a great place to work whilst creating progress in a VUCA world."

Gretchen Hallberg

"Resilience is now an essential part of any senior software team; adopting the Resilience Professional role, as shown in this book, will add robustness to any programme, change or transformation team, by ensuring that adapting products, services processes or practices makes the organization both stronger and more profitable."

Pip Nelson

"Organizations have witnessed significant impact on their business models as a consequence of the pandemic. They have realized the critical need to build back better and the power of developing business resilience within their organizational processes, procedures and culture to achieve success. This book offers great insights and strategies to build resilience within your daily business operations. It includes case study illustrations which add great value."

Dilshad Sheikh (CMgr CCMI)

"Executives can now face the threat of disruption with confidence; Business Resilience offers a fresh and eminently practical model for how companies can adapt and succeed in a continuously changing landscape."

Amanda Welsh

"In today's VUCA world, bouncing forward, not simply bouncing back, is core to pivoting at the right moment with the right speed. Business Resilience clarifies the importance of utilizing organizational strengths to provide more customer value. Whilst better processes and tools are important, competency for sustained progress crucially depends upon ethical behaviour and enhancing organization culture. Business Resilience is full of practical ideas; how to investigate new insights whilst maintaining focus on resilient journeys; it's a book to use and re-use, time and again. How resilient is that?"

Peter Coesmans

"Guides abound to managing planned changes or identified risks in projects, programs, and portfolios; this book boldly identifies how to take advantage of 'unknown unknowns.' Developing professional resilience practices is key to making systematic progress from events which might otherwise undermine organizational existence."

Senior Consultant Peter Johnson Consultants Ltd Peter Johnson

"As soon as I learned about the Business Resilience Framework, I started knowledge sharing with current and next-gen PM professionals. Project leaders, delivery experts and change specialists will appreciate the practical know-how that the framework provides - integrating business resilience with existing methodologies. Organizations adopting this framework should see significant improvement in project performance and business results."

Merv Wyeth