Breakthrough Improvement with QI Macros and Excel: Finding the Invisible Low-Hanging Fruit

by Jay Arthur

Overview

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Breakthrough Improvement with QI Macros and Excel: Finding the Invisible Low-Hanging Fruit reveals proven techniques for identifying and analyzing data that will lead to immediate results. This practical guide focuses on using Excel, one of the most widely used software packages, to drive improvement—no need to rely on expensive training in a new methodology.

Free video training and a 90-day trial version of QI Macros for Excel can be found at www.qimacros.com/breakthrough. Links to YouTube videos for each chapter of the book can be found at www.breakthrough-improvement-excel.com The combination of the book, software, and video training will provide you with the tools you need to eliminate the three silent killers of productivity: delay, defects, and deviation. You'll make and sustain breakthrough improvements that will catapult your business ahead of the competition.

LEARN HOW TO:

• Design well-organized spreadsheets for breakthrough improvement
• Use Excel formulas to prepare data for charting or analysis
• Reduce data to a manageable size using Excel's built-in functions
• Master the Magnificent Seven Tools of Breakthrough Improvement—value-stream maps and spaghetti diagrams, PivotTables, control charts, Pareto charts, histograms,fishbone diagrams, and matrix diagrams
• Follow the money to identify and plug leaks in your cash flow
• Identify and eliminate defects, mistakes, and errors in your processes
• Transform your data into visually stunning shortcuts to decisions, actions, productivity, and profits
• Consolidate data into well-designed Excel charts to quickly communicate performance trends
• Maximize QI Macros for Excel power tools to analyze and graph data
• Find invisible low-hanging fruit using PivotTables
• Sustain breakthrough improvement with control charts, histograms, and dashboards
• Use statistical tools, including hypothesis testing, analysis of variance, and regression analysis

Product Details

ISBN-13:	9780071822831
Publisher:	McGraw Hill LLC
Publication date:	03/14/2014
Edition description:	New Edition
Pages:	208
Product dimensions:	8.80(w) x 5.90(h) x 0.40(d)

About the Author

Jay Arthur, The KnowWare Man, teaches individuals and organizations how to solve problems involving delay, defects, and deviation in one day using Excel and the QI Macros. He is the author of Lean Six Sigma Demystified and Lean Six Sigma for Hospitals. Mr. Arthur also created the QI Macros SPC software for Excel which is used by more than 3,000 hospitals. Using the Magnificent Seven Tools, he helped one hospital system save $5 million a year in denied charges and a telecom company save $3 million a year caused by order errors.

Table of Contents

Ch 1 – Spreadsheets
Spreadsheet Design for Breakthrough Improvement * Data Collection for Breakthrough Improvement * Mistake-Proof Data Collection

Ch 2 – Data Analysis
Filtering Data for Breakthrough * Excel Tools For Data Analysis

Ch 3 – Magnificent Seven Tools for Breakthrough Improvement
Value Stream Map & Spaghetti Diagram * PivotTables * Control Chart * Pareto Chart * Histogram * Fishbone Diagram * Matrix Diagrams

Ch 4 - Follow the Money for Breakthrough Improvement
Faster + Better = Cheaper and More Profitable! * Reducing Denied Claims In Five Days * Reducing Reject Claims in Five Days * Reducing Appealed Claims in Five Days * How to Get a Cheaper Hospital in Five Days

Ch 5 – Where's the Pain
Delay, Defects and Deviation * Defects, Mistakes and Errors * Deviation from Perfection

Ch 6 – A Picture is Worth 1,000 Words
Excel Charts * Time Series Charts * Category Charts * Dot Charts

Chapter 7 – Excel Power Tools for Breakthrough Improvement
EZ Chart Introduction * QI Macro Introduction * Power Tools for Lean Six Sigma * Analyzing Customer Service Data Hidden in Trouble Reporting Systems * Chartjunk

Ch 8 Finding the Invisible Low Hanging Fruit
PivotTables * Data Mining with Microsoft Excel and The QI Macros PivotTable Wizard * Word Count * PivotTable Wizard * Using the QI Macros to Analyze Your Data

Ch 9 – Sustaining Improvement
Process Flow Chart * Control Charts for Sustaining Improvement Control Plan

Ch 10 – Excel Drawing Tools for Breakthrough ImprovementLean Tools

Ch 11 – Statistical Tools for Breakthrough Improvement
Hypothesis Testing * Hypothesis Testing for Variation * Hypothesis Testing for Means * Analysis of Variance * Is Your Data Normal? * Tests of Proportion * Chi Square Tests in Excel * Determining Sample Sizes * Regression Analysis

Appendices: Learning Resources