Bloom: Inspiring Ownership at Work

by Matt Dahlstrom

Overview

According to Gallup, ABC News, Newsweek, Fast Company and many other world and news media, we live in a time where employee engagement is at an all time low and workplace satisfaction is the worst it's been in years. Working firsthand with these "Job Renters" - employees who feel that work is just a means to an end - author, consultant and business leader Matt Dahlstrom defines the three things employees need to BLOOM. Goals, Roles and Rope!

Dahlstrom, who has dedicated 20 years to studying discretionary effort (the difference in the level of effort a person or group is capable of delivering versus the effort to only get by) uses a participative approach to workplace engagement: emergent behavior. At the heart of high performing teams, emergent behavior creates unanticipated results because the leader has identified the groups' needsresulting in performance beyond expectations, almost astonishing. Great leaders recognize it is their role to give employees what they need to not just succeed, but to flourish and thrive in an environment that rewards risk and engages people through responsibility.

Product Details

ISBN-13:	9781792313011
Publisher:	Dahlstrom Entities, Inc.
Publication date:	06/10/2019
Pages:	266
Product dimensions:	5.98(w) x 9.02(h) x 0.60(d)

Table of Contents

Table of Contents

Foreword vii

Acknowledgments xi

Introduction . 1

Part I: Renters and Owners . 9

1. Ownership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2. A Word to the Wise

about an Organization Full of Renters . . . . . . . . . . . .17

3. Today’s Employee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

4. Discretionary Effort . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

5. Changing Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

6. Finding Owners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

7. Needs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

8. Ownership Starts with You . . . . . . . . . . . . . . . . . . . . . 67

Part II: Goals, Roles, and Rope . 71

Goals 73

9. Goals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

10. Defining Your “X” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

1 1. Clarity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

12. Whose Idea Is it Anyway? . . . . . . . . . . . . . . . . . . . . . . 99

Roles 105

13. Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

14. Accountability: Business’s Four-Letter Word . . . . . 117

15. Expectation Conversation . . . . . . . . . . . . . . . . . . . . . 123

16. Defining Mutual Expectations . . . . . . . . . . . . . . . . . . . 131

17. Light Bulb Moments . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

18. Strengths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

19. Promote the Behavior You Want . . . . . . . . . . . . . . . 153

Rope 161

20. Rope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

2 1. Trust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

22. R.O.W.E. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

23. Letting Go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

24. Mistakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Part III: Leading Owners 195

25. Faking It . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

26. Happy Employees . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

27. Right Turns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209

28. The Four Most Powerful Words in Management . 215

29. Open-Book Management . . . . . . . . . . . . . . . . . . . . . . 227

30. Finding Your Replacement . . . . . . . . . . . . . . . . . . . . 233

Conclusion . 247

31. Now What? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Bio . 253