Benchmarking in Tourism and Hospitality Industries: The Selection of Benchmarking Partners

by K.W. Wöber

Overview

Benchmarking is a buzzword of the last decade that describes a method for comparing different companies, by measuring various data, performance and goals. This management approach to identify who is best and what makes them so successful is increasingly popular, as it encourages managers and staff to consider performance measures and practices to increase profitability. This book focuses on the methodological aspects of the right selection of benchmarking partners.

Product Details

ISBN-13:	9780851995533
Publisher:	CABI
Publication date:	08/12/2002
Series:	Cabi Publishing Series
Pages:	288
Product dimensions:	6.75(w) x 9.25(h) x 1.00(d)

About the Author

University of Economics and Business Administration

Table of Contents

Preface