Behind the Mask of Facebook: A Whistleblower's Shocking Story of Big Tech Bias and Censorship

by Ryan Hartwig, Kent Heckenlively

Overview

Ryan Hartwig may be one of the most important figures in American history.
 
Hired by Cognizant as a content moderator for Facebook, Ryan Hartwig began by keeping gruesome images of cartel violence in Mexico off the platform. This seemed like a righteous mission and yet, as time went by, it became clear the Facebook bosses saw an even bigger threat, Americans of a different political viewpoint.
 
Ryan watched in horror as Facebook made a monumental shift after the 2016 elections, hiring thousands of US-based content moderators with one mission, to favor leftist viewpoints while suppressing the speech of conservatives. Ryan describes more than forty examples of such behavior, and it will radically rewrite your understanding of the past four years as you learn how the news regarding prominent individuals like Greta Thunberg, Alyssa Milano, and Don Lemon was censored to remove legitimate criticism of them.
 
Viral videos of Trump supporters being attacked were removed from the platform, and moderators were told to look for signs of hate speech in Trumps' State of the Union addresses, while at the same time allowing vicious attacks against police, pro-lifers, and straight white males.
 
As America's de-facto town square, Facebook was systematically suppressing free speech, which has traditionally been our country's greatest weapon to combat extremism from either side. Ryan knew he had to take action, and contacted Project Veritas, eventually filming many of these actions with a hidden camera for the world to see. We need to stand up against tech tyranny and corporations that attempt to control our conversations, our news, and our political narratives. Reading Behind the Mask of Facebook: A Whistleblower’s Shocking Story of Big Tech Bias and Censorship​ is the first step to learning how to confront and defeat this tyranny.

Product Details

ISBN-13:	9781510767942
Publisher:	Skyhorse
Publication date:	08/17/2021
Series:	Children's Health Defense
Pages:	352
Sales rank:	1,075,944
Product dimensions:	6.10(w) x 9.10(h) x 1.20(d)

About the Author

Ryan Hartwig was a content moderator for nearly two years working for Cognizant, subcontracted by Facebook in Phoenix, Arizona. He worked in queues for Latin America and also North America, and reviewed and deleted groups, pages, posts, comments, and videos for Facebook and Instagram. Since Ryan went public in June 2020, he has helped contribute to a criminal referral to the Department of Justice for Mark Zuckerberg, through Congressman Matt Gaetz’ office. He also aided in an FEC complaint in Michigan, which accused Facebook of making an in-kind contribution to the 2020 campaign of Democrat Gary Peters. Ryan currently lives in Phoenix, Arizona and is a graduate of Arizona State University. He has a degree in Spanish Linguistics. His website is https://www.ryanhartwig.org. 

Kent Heckenlively, JD, is an attorney, science teacher, and New York Times bestselling author. He lives in Nothern California with his wife, Linda, and they have two children, Jacqueline and Ben.
 

Table of Contents

Foreword ix

Prologue: An Unusual Job Interview xi

Chapter 1 Getting the Job and Leaving the Nest 1

Chapter 2 Finding My Groove as a Content Moderator 9

Chapter 3 A Day in the Life of a Content Moderator 19

Chapter 4 A Tale of Two Whistleblowers 35

Chapter 5 Greta Thunberg-The Press Can Call Her Joan of Arc, but You Can't Criticize Her 55

Chapter 6 From Canada to Colombia, Facebook's Interference in Global Elections 65

Chapter 7 Can You Love Your Country without Being a Racist? 83

Chapter 8 Orange Man Bad: Facebook's Guidance to Content Moderators about Trump Statements 99

Chapter 9 Trumphumpers and Feminazis: Facebook's Slanted Approach to Bullying 127

Chapter 10 Facebook in Black and White 137

Chapter 11 Facebook's Treatment of Antifa, Police Officers, and Drug Cartels 147

Chapter 12 Kaitlin Bennett, the AR-15 Girl 157

Chapter 13 Newsworthy Exceptions: How Facebook Gives Exceptions to Its Policies, Including Hate Speech, When It Suits Them 167

Chapter 14 How Facebook Deals with Abortion and the Pro-Choice Movement 181

Chapter 15 Civil War and Boogaloo: What Facebook "Puts in Place" to Prevent Harm 187

Chapter 16 The Fire Brigade: How Facebook Prevents Public Relations Disasters and Shields Accounts from Deletion 199

Chapter 17 The Future of Censorship: Section 230 and the Communication Decency Act 203

Chapter 18 The Civic Audit of Facebook by John Kyl and Covington Law 213

Chapter 19 Human Resources from Hell: Punishment for Exercising My First-Amendment Rights 217

Chapter 20 Preparing for the Main Event 227

Chapter 21 Project Veritas Goes Live 233

Chapter 22 The Media Merry-Go-Round 249

Epilogue: Election Day Problems and Final Thoughts 267

Appendix A Transcripts That Didn't Make the Final Cut 277

Acknowledgments 303

Endnotes 305

Editorial Reviews

"When Hartwig was hired in 2018 by the consultancy firm Cognizant as a 'Bilingual Social Media Content Moderator,' he didn’t realize the client he was serving was Facebook. At first, he was impressed by the company’s ambition to create 'reasonable rules for social media,' balancing freedom of speech with a need to regulate the spread of hate, misinformation, and promotion of violence. However, he began to suspect that Facebook was twisting that mission into an instrument of political warfare to promote its preferred causes and their champions, invariably on the left side of the political spectrum. Inspired by the right-wing activist group Project Veritas’ work, the author says that he began meticulously documenting the ways that the rules for content moderators were formulated and applied. According to Hartwig, the company chose to inconsistently apply their rules regarding extremist hyperbole, favoring groups with which it experienced ideological fellowship—including ones that advocated violence. Hartwig and co-author Heckenlively compellingly provide a mountain of evidence for their argument, and provocatively raise questions about the societal impact of a firm that wields such political influence within its reach, which includes a third of the world’s population . . . their book offers a valuable and informed contribution to an increasingly important discussion. An intriguing look at Facebook’s oversight of its users’ content."
—Kirkus Reviews

“Few of us know the enormous challenges social media platforms face in policing their platforms to protect us from truly heinous violent or sexual content. We all benefit from Facebook's laudable efforts in this arena. But, as Ryan Hartwig reveals, there’s a dark side to Facebook’s attempts to thwart the dark side. In his nearly two years as a Facebook moderator, he documented how Facebook has crossed the line from monitoring for decency into ideological and political censorship, manipulation, and election interference—not only in the US, but around the world. Ryan's courageous exposé of the anti-democratic tactics and hidden agenda of this tech behemoth should deeply trouble all those who care about maintaining open, transparent, and free societies.”
—Dennis Prager, radio host of The Dennis Prager Show and writer

“Freedom of speech and freedom of conscience are both under threat because of authoritarianism ushered in by fascist corporations. You need to read this book immediately to understand how."
—Patrick Byrne, former CEO and founder of Overstock.com

“Ryan’s compelling story details how Big Tech casually decree themselves to be more powerful than the Constitution of the United States. This book will remind you that silence betokens consent and those that acquiesce are complicit.”
—Jani Allan, award-winning South African journalist

“Two thumbs up! A great read from a gutsy whistleblower who exposes how Big Tech protected Greta Thunberg and much, much more.”
—J.R. Nyquist, author

“Ryan Hartwig and Kent Heckenlively have teamed up to provide an amazing behind-the-scenes picture of how Facebook uses its position in the Big Tech world to control the information and searches for news stories around the world. They portray themselves as being so ‘friendly and helpful’ to the masses, while working behind the scenes to control and manipulate their favored liberal agendas. A life-changing page burner that marches against tyranny.”
—Max Swafford, author, educator, editor
 
“Behind the Mask of Facebook exposes how the tech giant seeks to stifle and silence conservatives and critics from an insider’s perspective. It is a timely read that should be read by everyone wishing to thwart the Big Tech takeover of our way of life.”
—Michael Cozzi, Newsmax journalist and academic
 
“Ryan Hartwig is one of the most important whistleblowers to emerge since the likes of Julian Assange and Edward Snowden. Ryan risked everything to reveal to the public the bias at Facebook and how they were using that bias and their monopoly to perform social engineering.”
—Zach Vorhies, Google whistleblower and co-author of Google Leaks

From the Publisher