An Education in Service Management: A guide to building a successful service management career and delivering organisational success

by David Barrow Narrated by Andrew Kingston

Overview

An Education in Service Management - A guide to building a successful service management career and delivering organisational success IT is a business-critical function. It delivers experiences, stimulates strategic shifts, and protects organisations from theft, cyber attacks, and the related regulatory, reputational and financial impacts. ITSM is a critical element of IT that is often misunderstood. In this book, the author and his network of associates demystify ITSM and help you understand how: - Working in or with ITSM enables you to build a career that spans global industries, locations and sectors; - ITSM roles vary from service desk analyst to chief technology officer or consultant; and - As a CTO, a CIO or an organisational leader, you can enable your teams to deliver exceptional digital experiences that delight your consumers, partners and customers.

Product Details

BN ID:	2940192492352
Publisher:	IT Governance Publishing Ltd
Publication date:	04/26/2024
Edition description:	Unabridged

Videos