Achieving Excellence in Business: A Practical Guide on the Total Quality Transformation Process

by Kenneth E. Ebel

Overview

This book identifies basic quality precepts and provides succinct guidance on the process of developing effective quality management and a total quality culture of a business. It assists managers in ensuring the long-term success of their business.

Product Details

ISBN-13:	9780824785222
Publisher:	Taylor & Francis
Publication date:	08/02/1991
Series:	Quality and Reliability , #27
Pages:	218
Product dimensions:	6.12(w) x 9.19(h) x (d)

Table of Contents

1. Introduction Part 1: Quality Precepts and Quality System Principles 2. Quality Precepts 3. Quality System Principles Part 2: Pathway to Excellence (Quality Culture and System Development Process) 4. Getting Started: Evaluate, Investigate, and Plan 5. Establish the Foundation 6. Establish the Structure 7. Completing the Basic Quality System 8. Living with Total Quality 9. Communities of Excellence Part 3: Quality System Desk Reference Part 4: Appendixes: Examples