A Holistic Approach to Process Optimisation: Tools and Practical Examples to Create Efficient Workflows

by Martin Hofmann

Overview

This book provides an overview of the various methods for creating and implementing efficient work processes. The author presents the most important tools for working on improvement projects such as process mapping, Ishikawa diagram, burn-down chart, or Pareto chart. Using successfully realized improvement projects from practice, the concrete implementation of process optimization is illustrated. In addition, it is shown how these methods, which originate from the production sector, can be successfully used in the office sector.

Product Details

ISBN-13:	9783658340964
Publisher:	Springer Fachmedien Wiesbaden
Publication date:	07/30/2021
Series:	Management for Professionals
Edition description:	1st ed. 2021
Pages:	186
Product dimensions:	6.10(w) x 9.25(h) x (d)

About the Author

Martin Hofmann is an expert in accounting and controlling and holds an EMBA with a specialisation in controlling and consulting as well as training as a Six Sigma Green Belt. He has several years of experience in process management and in leading improvement projects.

Table of Contents

Part 1: Basics.- 1. Vision of Efficient Processes.- 2. Prerequisites and Framework Conditions for a Successful Improvement Culture.- 3. Process Improvement Methods.- 4. Tools for the Optimisation of Workflows.- 5. Influence of Digitalisation on Process Optimisation.- Part 2: Practice.- 6. Putting Process Optimisation in Practice.- 7. Simulations to Illustrate the Improvement Methods.