A Business Leader's Guide to Customer Experience Excellence Through Conflict Resolution
A guide for business owners and their staff to navigate escalated customer conflicts to create the best customer experiences, increase customer loyalty and retention, and increase revenue. This guide includes the step-by-step process of deescalating customer complaints and the tools to utilize in resolving conflicts along with in-depth case study analysis of real-world customer experience issues.
"1144402049"
A Business Leader's Guide to Customer Experience Excellence Through Conflict Resolution
A guide for business owners and their staff to navigate escalated customer conflicts to create the best customer experiences, increase customer loyalty and retention, and increase revenue. This guide includes the step-by-step process of deescalating customer complaints and the tools to utilize in resolving conflicts along with in-depth case study analysis of real-world customer experience issues.
29.99
In Stock
5
1
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A Business Leader's Guide to Customer Experience Excellence Through Conflict Resolution
30![A Business Leader's Guide to Customer Experience Excellence Through Conflict Resolution](http://img.images-bn.com/static/redesign/srcs/images/grey-box.png?v11.10.4)
A Business Leader's Guide to Customer Experience Excellence Through Conflict Resolution
30Paperback
$29.99
29.99
In Stock
Product Details
ISBN-13: | 9798855675276 |
---|---|
Publisher: | Barnes & Noble Press |
Publication date: | 12/17/2023 |
Pages: | 30 |
Sales rank: | 609,818 |
Product dimensions: | 5.50(w) x 8.25(h) x 0.06(d) |
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