Table of Contents
Preface xi
Introduction
1 Turnaround Management: The Past as Prologue Howard Brownstein 3
Ethical and Legal Issues
Ethical Considerations in the Bankruptcy Decision
2 Harry Lewis: Ethical Manager Harlan D. Platt Thomas Allison 13
Ethical Issues
3 Shrink, Inc. Suzanne Cummins 16
4 Corbesco Suzanne Cummins 18
Developing a Plan of Reorganization
5 Toys and More, Inc. Harlan D. Platt 21
6 Clark Automotive Parts, Inc. Grant Newton James F. Hart Paul N. Shields 25
7 The Creation of First City Financial Corporation: A Clinical Study of the Bankruptcy Process Ramesh K. S. Rao Susan White 36
Investigation Phase
Predicting Distress
8 Enron Red Flags Case Hugh Grove Tom Cook Jon Goodwin 71
9 AOL Latin America (B) David Wesley Harlan D. Platt 94
Deciding What to Do
10 Periwinkle Software, Inc. Thomas Hays Harlan D. Platt 113
Operating and Leadership Issues
11 Manchester Wholesale Distributors (A) David Wesley Paul Croke Henry W. Lane 117
Industry Analysis
12 Clean Harbors David Wesley Daniel McCarthy 135
13 NextCard Andrew Watson Alison Sauve 149
Strategic Issues
Affecting Strategy: What Does It Take?
14 A Hard Turnaround for Software Mark Blumling Kevin A. Frick William F. Meehan III 163
15 Symantec's Strategy-Based Transformation Lawrence M. Fisher 172
Scope/Orientation/Scale
16 Global Foods Inc.: A Corporate Renewal Engagement Harlan D. Platt 188
Strategic Turnaround Analysis
17 American Motors Corporation (B) Chuck Hofer 206
Financial Issues
Restructuring
18 RCN: How to Invest in a Turnaround Henry Garelick 241
19 Ajax Electronics Marc Meyer James F. Molloy, Jr. 250
Negotiations
20 Jet Interiors Company Inc.: Negotiating to Restructure a Convertible Note Harlan D. Platt 258
21 We Hear a Symphony … Or Do We? Miriam Rothman 265
Need for Cash
22 P. A. Bergner & Co. Will Matthews Chris Lane Mark Griffiths Robert W. White 276
Breakeven Analysis
23 Investing in BN.com: Can Breakeven Be Achieved? Harlan D. Platt Marjorie B. Platt 292
Operating Issues
Bank/Lender Liability
24 Crane Manufacturing Company James Ebbert 305
Activity-Based Costing
25 Turning around the South Dakota Microbrewery Marjorie B. Platt James Weisel 312
Developing a Layoff Plan
26 Intelligent Signals, Inc. Harlan D. Platt 319
People and Incentives
27 Berkshire Industries PLC Kenneth Merchant Wim A. Van der Stede 323
28 Titeflex Corporation: The Turnaround Challenge Ravi Ramamurti 332
29 Gillette Metal Fabrication Jack Brittain 343
Products and Pricing
30 Bouvet Springs, Inc. John Dunkelberg Thomas Goho 358
Plant Issues and Productivity Improvement
31 CUP Corp.: Measuring the Customer Care Center Lawrence P. Carr 369
Process Issues
32 Lucent Technologies: Shared Financial Services-Balanced Score card Implementation Lawrence P. Carr 380
Special Topics
Small Business Liquidation/Fraud
33 Cabriole R. M. Kinnunen James F. Molloy, Jr. 393
34 Sidethtusters, Inc. (A) R. M. Kinnunen John Seeger Robert Goldberg 406
Nonprofit Business/Fraud
35 The National Financial Planners Association (A) R. M. Kinnunen James F. Molloy, Jr. John Seeger 417
Role Playing Exercise
36 U.S. Auto Parts Inc.: Insolvency Simulation Exercise Justin Fogerty 429
Contributors 435
Index of Cases 437
