Title: Total Customer Satisfaction: A Comprehensive Approach for Health Care Providers / Edition 1, Author: Stephanie G. Sherman
Title: Statistical Methods for Healthcare Performance Monitoring / Edition 1, Author: Alex Bottle
Title: Pod- Using MDS Quality Indicators to Improve Outcomes / Edition 1, Author: Marilyn Jean Rantz PhD
Title: Operations Management in Healthcare: Strategy and Practice / Edition 1, Author: Corinne M. Karuppan PhD
Title: The Role of the Study Director in Nonclinical Studies: Pharmaceuticals, Chemicals, Medical Devices, and Pesticides / Edition 1, Author: William J. Brock
Title: Patient Safety: The PROACT Root Cause Analysis Approach / Edition 1, Author: Robert J. Latino
Title: Misadventures in Health Care: Inside Stories / Edition 1, Author: Marilyn Sue Bogner
Title: Quality Improvement Projects in Health Care: Problem Solving in the Workplace / Edition 1, Author: Eleanor Gilpatrick
Title: Six Sigma in the Pharmaceutical Industry: Understanding, Reducing, and Controlling Variation in Pharmaceuticals and Biologics / Edition 1, Author: Brian K. Nunnally
Title: Quality Assurance in Blood Banking and Its Clinical Impact: Proceedings of the Seventh Annual Symposium on Blood Transfusion, Groningen 1982, organized by the Red Cross Blood Bank Groningen-Drenthe / Edition 1, Author: C.Th. Smit Sibinga
Title: Good Manufacturing Practice in Transfusion Medicine: Proceedings of the Eighteenth International Symposium on Blood Transfusion, Groningen 1993, organized by the Red Cross Blood Bank Groningen-Drenthe / Edition 1, Author: C.Th. Smit Sibinga
Title: Monitoring the Quality of Health Care: Issues and Scientific Approaches / Edition 1, Author: Thomas T.H. Wan
Title: The Textbook of Total Quality in Healthcare / Edition 1, Author: A. F. Al-Assaf
Title: The Logic of Care: Health and the Problem of Patient Choice / Edition 1, Author: Annemarie Mol
Title: Quality Improvement Projects in Health Care: Problem Solving in the Workplace / Edition 1, Author: Eleanor Gilpatrick
Title: Automation in blood transfusion: Proceedings of the Thirteenth International Symposium on Blood Transfusion, Groningen 1988, organized by the Red Cross Blood Bank Groningen-Drenthe / Edition 1, Author: C.Th. Smit Sibinga
Title: Automation in blood transfusion: Proceedings of the Thirteenth International Symposium on Blood Transfusion, Groningen 1988, organized by the Red Cross Blood Bank Groningen-Drenthe / Edition 1, Author: C.Th. Smit Sibinga
Title: Laboratory Auditing for Quality and Regulatory Compliance / Edition 1, Author: Donald C. Singer
Title: A Lifecycle Approach to Knowledge Excellence in the Biopharmaceutical Industry / Edition 1, Author: Nuala Calnan
Title: Six Sigma in the Pharmaceutical Industry: Understanding, Reducing, and Controlling Variation in Pharmaceuticals and Biologics / Edition 1, Author: Brian K. Nunnally

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