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Title: The Lifebelt: The Definitive Guide to Managing Customer Retention / Edition 1, Author: John A. Murphy
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The Lifebelt: The Definitive…
by John A. Murphy
Hardcover $90.00
Title: The Joyless Economy: The Psychology of Human Satisfaction / Edition 1, Author: Tibor Scitovsky
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The Joyless Economy: The…
by Tibor Scitovsky
Paperback $42.99
Title: The Japanese Main Bank System: Its Relevance for Developing and Transforming Economies, Author: Masahiko Aoki
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The Japanese Main Bank System:…
by Masahiko Aoki, Hugh Patrick
Hardcover $245.00
Title: The Gamification Revolution: How Leaders Leverage Game Mechanics to Crush the Competition / Edition 1, Author: Joselin Linder
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The Gamification Revolution:…
by Joselin Linder, Gabe Zichermann
Hardcover $33.00
Title: The Emerging Technology of Big Data: Its Impact as a Tool for ICT Development / Edition 1, Author: Heru Susanto
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The Emerging Technology of Big…
by Heru Susanto, Fang-Yie Leu, Chin Kang Chen
Hardcover $159.95
Title: The Dynamics of Service: Reflections on the Changing Nature of Customer/Provider Interactions / Edition 1, Author: Barbara A. Gutek
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The Dynamics of Service:…
by Barbara A. Gutek
Hardcover $50.00
Title: The Customer-Driven Company: Moving from Talk to Action / Edition 1, Author: Richard C Whiteley
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The Customer-Driven Company:…
by Richard C Whiteley
Paperback $24.99
Title: The Customer Century: Lessons from World Class Companies in Integrated Communications / Edition 1, Author: Anders Gronstedt
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The Customer Century: Lessons…
by Anders Gronstedt
Explore Series
Hardcover $180.00
Title: The Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship / Edition 1, Author: Joe Fleischer
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The Complete Guide to Customer…
by Joe Fleischer
Paperback $62.95
Title: The City as a Terminal: The Urban Context of Logistics and Freight Transport / Edition 1, Author: Markus Hesse
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The City as a Terminal: The…
by Markus Hesse
Explore Series
Paperback $66.99
Title: The Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center / Edition 4, Author: Keith Dawson
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The Call Center Handbook: The…
by Keith Dawson
Explore Series
Paperback $62.95
Title: The Brand Promise: How Ketel One, Costco, Make-A-Wish, Tourism Vancouver, and Other Leading Brands Make and Keep the Promise That Guarantees Success / Edition 1, Author: Duane Knapp
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The Brand Promise: How Ketel…
by Duane Knapp
Hardcover $44.00
Title: The Big Book of Customer Service Training Games / Edition 1, Author: Peggy Carlaw
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The Big Book of Customer…
by Peggy Carlaw, Vasudha K. Deming, Vasudha Kathleen Deming
Explore Series
Paperback $32.00
Title: Tele-Stress: Relief for Call Center Stress / Edition 2, Author: Stephen Coscia
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Tele-Stress: Relief for Call…
by Stephen Coscia
Paperback $28.95
Title: TeamGuides: A Self-Directed System for Teams / Edition 1, Author: Brad Humphrey
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TeamGuides: A Self-Directed…
by Brad Humphrey, Jeff Stokes
Paperback $30.00
Title: Supply Chain Optimization / Edition 1, Author: Joseph Geunes
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Supply Chain Optimization /…
by Joseph Geunes, Panos M. Pardalos
#98 in Series
Paperback $169.99
Title: Supply Chain Management: Strategy, Planning, and Operation / Edition 6, Author: Sunil Chopra
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Supply Chain Management:…
by Sunil Chopra, Peter Meindl
Hardcover from $233.23 $313.32 Current price is $233.23, Original price is $313.32.
Title: Superior Customer Value: Strategies for Winning and Retaining Customers, Third Edition / Edition 3, Author: Art Weinstein
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Superior Customer Value:…
by Art Weinstein
Hardcover $240.00
Title: Strategy from the Outside In: Profiting from Customer Value / Edition 1, Author: George Day
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Strategy from the Outside In:…
by George Day, Christine Moorman
Hardcover $41.00
Title: Strategic Customer Management: Strategizing the Sales Organization, Author: Nigel F Piercy
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Strategic Customer Management:…
by Nigel F Piercy, Nikala Lane
Hardcover $94.00

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