Premium Members Get 10% Off and Earn Rewards Find Out More
1- 20 of 171 results
Grid View Grid
List View List
Grid View Grid
List View List
Title: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company / Edition 1, Author: Joseph A. Michelli
QUICK ADD
The New Gold Standard: 5…
by Joseph A. Michelli
Hardcover $33.00
Title: Be Our Guest: Perfecting the Art of Customer Service (Revised and Updated Edition) / Edition 10, Author: Disney Institute
QUICK ADD
Be Our Guest: Perfecting the…
by Disney Institute, Theodore Kinni, Tom Staggs
Explore Series
Hardcover $24.99
Title: Winning with Customers: A Playbook for B2B / Edition 1, Author: D. Keith Pigues
QUICK ADD
Winning with Customers: A…
by D. Keith Pigues, Jerry D. Alderman, Karel Czanderna, Owens Corning
Hardcover $84.00
Title: The Big Book of Customer Service Training Games / Edition 1, Author: Peggy Carlaw
QUICK ADD
The Big Book of Customer…
by Peggy Carlaw, Vasudha K. Deming, Vasudha Kathleen Deming
Explore Series
Paperback $32.00
Title: Delivering Knock Your Socks Off Service / Edition 5, Author: Performance Research Associates
QUICK ADD
Delivering Knock Your Socks…
by Performance Research Associates, John Bush
Paperback $19.99
Title: Tourist Customer Service Satisfaction: An Encounter Approach / Edition 1, Author: Francis Noe
QUICK ADD
Tourist Customer Service…
by Francis Noe, Muzaffer Uysal, Vincent Magnini
Explore Series
Paperback $56.95
Title: Defusing the Angry Patron: A How-To-Do-It Manual for Librarians / Edition 2, Author: Rhea Joyce Rubin
QUICK ADD
Defusing the Angry Patron: A…
by Rhea Joyce Rubin
Explore Series
Paperback $72.00
Title: Service Selling: A Guide to Increasing Sales and Profits in Consumer Financial Services / Edition 1, Author: Robert G. Stemper
QUICK ADD
Service Selling: A Guide to…
by Robert G. Stemper
Hardcover $285.00
Title: Legendary Service: The Key Is To Care / Edition 1, Author: Victoria Halsey
QUICK ADD
Legendary Service: The Key Is…
by Victoria Halsey, Kathy Cuff, Ken Blanchard
Hardcover from $13.20 $24.00 Current price is $13.20, Original price is $24.00.
Title: Listening with Empathy: Creating Genuine Connections with Customers and Colleagues, Author: John Selby
QUICK ADD
Listening with Empathy:…
by John Selby
Hardcover $19.95
Title: Food Quality and Consumer Value: Delivering Food that Satisfies / Edition 1, Author: Monika J.A. Schrïder
QUICK ADD
Food Quality and Consumer…
by Monika J.A. Schrïder
Paperback $119.99
Title: Moscow's Muslim Challenge: Soviet Central Asia / Edition 2, Author: Michael Rywkin
QUICK ADD
Moscow's Muslim Challenge:…
by Michael Rywkin
Paperback $39.95
Title: Customer Service: Career Success Through Customer Loyalty / Edition 5, Author: Paul R. Timm
QUICK ADD
Customer Service: Career…
by Paul R. Timm
Explore Series
Paperback $96.60
Title: Customer Engagement: Contemporary issues and challenges / Edition 1, Author: Roderick J. Brodie
QUICK ADD
Customer Engagement:…
by Roderick J. Brodie, Linda D. Hollebeek, Jodie Conduit
Hardcover $210.00
Title: Relational Contracting for Construction Excellence: Principles, Practices and Case Studies / Edition 1, Author: Albert P Chan
QUICK ADD
Relational Contracting for…
by Albert P Chan, Daniel W Chan, John F Yeung
Explore Series
Paperback $61.99
Title: How to Win Campaigns: Communications for Change / Edition 2, Author: Chris Rose
QUICK ADD
How to Win Campaigns:…
by Chris Rose
Paperback $48.99
Title: Designing and Delivering Superior Customer Value: Concepts, Cases, and Applications / Edition 1, Author: Art Weinstein
QUICK ADD
Designing and Delivering…
by Art Weinstein, William C. Johnson
Explore Series
Hardcover $220.00
Title: Experiential Marketing: Consumer Behavior, Customer Experience and The 7Es / Edition 1, Author: Wided Batat
QUICK ADD
Experiential Marketing:…
by Wided Batat
Paperback $61.99
Title: Service Orientation: Winning Strategies and Best Practices, Author: Paul Allen
QUICK ADD
Service Orientation: Winning…
by Paul Allen, Sam Higgins, Paul McRae, Hermann Schlamann
Hardcover $60.99
Title: Essential Tools for Operations Management: Tools, Models and Approaches for Managers and Consultants / Edition 1, Author: Simon Burtonshaw-Gunn
QUICK ADD
Essential Tools for Operations…
by Simon Burtonshaw-Gunn, Malik Salameh
Explore Series
Hardcover $30.00

Pagination Links