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Title: Customer Service: Career Success Through Customer Loyalty / Edition 5, Author: Paul R. Timm
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Customer Service: Career…
by Paul R. Timm
Explore Series
Paperback $96.60
Title: Service Management and Marketing: Customer Management in Service Competition / Edition 3, Author: Christian Gronroos
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Service Management and…
by Christian Gronroos
Paperback $82.75
Title: Logistics and Fulfillment for e-business: A Practical Guide to Mastering Back Office Functions for Online Commerce / Edition 1, Author: Janice Reynolds
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Logistics and Fulfillment for…
by Janice Reynolds
Paperback $74.95
Title: Usability Success Stories: How Organizations Improve By Making Easier-To-Use Software and Web Sites / Edition 1, Author: Paul Sherman
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Usability Success Stories: How…
by Paul Sherman
Hardcover $180.00
Title: Designing and Delivering Superior Customer Value: Concepts, Cases, and Applications / Edition 1, Author: Art Weinstein
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Designing and Delivering…
by Art Weinstein, William C. Johnson
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Hardcover $230.00
Title: Integrating Performance and Budgets: The Budget Office of Tomorrow, Author: Jonathan D. Breul
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Integrating Performance and…
by Jonathan D. Breul, Carl Moravitz, Philip G. Joyce, Julia Melkers, Katherine Willoughby editor-in-chief, Public Administration Review and Golembiewski Professor of
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Paperback $63.00
Title: Handbook of Services Marketing and Management / Edition 1, Author: Teresa A. Swartz
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Handbook of Services Marketing…
by Teresa A. Swartz, Dawn Iacobucci
Paperback $110.00
Title: Shopping While Black: Consumer Racial Profiling in America / Edition 1, Author: Shaun L. Gabbidon
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Shopping While Black: Consumer…
by Shaun L. Gabbidon, George E. Higgins
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Hardcover $180.00
Title: Customer Loyalty Programmes and Clubs / Edition 2, Author: Stephan A. Butscher
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Customer Loyalty Programmes…
by Stephan A. Butscher
Hardcover $180.00
Title: How to Measure Customer Satisfaction / Edition 2, Author: Nigel Hill
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How to Measure Customer…
by Nigel Hill
Paperback $54.95
Title: Digital Economy for Customer Benefit and Business Fairness: Proceedings of the International Conference on Sustainable Collaboration in Business, Information and Innovation (SCBTII 2019), Bandung, Indonesia, October 9-10, 2019 / Edition 1, Author: Grisna Anggadwita
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Digital Economy for Customer…
by Grisna Anggadwita, Erni Martini
Hardcover $325.00
Title: Contemporary Selling: Building Relationships, Creating Value / Edition 5, Author: Mark W. Johnston
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Contemporary Selling: Building…
by Mark W. Johnston, Greg W. Marshall
Paperback $130.00
Title: Effective Complaint Management: The Business Case for Customer Satisfaction / Edition 2, Author: Bernd Stauss
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Effective Complaint Management…
by Bernd Stauss, Wolfgang Seidel
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Hardcover $99.99
Title: Intervening to Improve the Safety of Occupational Driving: A Behavior-Change Model and Review of Empirical Evidence / Edition 1, Author: Timothy D. Ludwig
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Intervening to Improve the…
by Timothy D. Ludwig, Scott Geller
Hardcover $180.00

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